Computer shuts right off after ten minutes
Posted 27 November 2009 - 05:20 PM
Posted 27 November 2009 - 06:00 PM
Posted 27 November 2009 - 06:02 PM
Posted 27 November 2009 - 06:11 PM
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.
To do a screenshot please have click on your Print Screen on your keyboard.
- It is normally the key above your number pad between the F12 key and the Scroll Lock key
- Now go to Start and then to All Programs
- Scroll to Accessories and then click on Paint
- In the Empty White Area click and hold the CTRL key and then click the V
- Go to the File option at the top and click on Save as
- Save as file type JPEG and save it to your Desktop
- Attach it to your next reply
Posted 27 November 2009 - 06:12 PM
Posted 28 November 2009 - 08:22 AM
Let's try something else.
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f
Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem
Posted 28 November 2009 - 11:13 AM
Hmm interesting as this would suggest a definite hardware issue. I would have to say we either have a hard drive or memory problem. Try redoing the previous instructions.
If that doesn't work then we will have to try a hd diagnostics program and then run memtest to check the memory.
Posted 28 November 2009 - 11:23 AM
Shut off again. I have another dell here that uses same type of ram if needed.
Posted 28 November 2009 - 11:29 AM
Hmmm it is looking like a power problem. You running off battery or electric?
Try a different outlet if electric.
Posted 28 November 2009 - 11:35 AM
It has a brand spanking new battery. Right now it is plugged in, even tried new outlet, out is working 100 percent for sure.
Posted 28 November 2009 - 11:42 AM
Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.
Posted 28 November 2009 - 12:32 PM
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