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itunes problems


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#1
david129

david129

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i am unable to connect to the itunes store as it says i do not have a network connection, but i AM on the internet! talk about stressed, i also cannot download any form of security for the same reason, this is what happened when i ran diagnostics on itunes
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard Compaq Presario CQ60 Notebook PC
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 22F4047A1E3475C8

Current user is not an administrator.
The current local date and time is 2009-11-28 21:17:24.
iTunes is not running in safe mode.

Video Display Information

NVIDIA, NVIDIA GeForce 8200M G


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {43D2E4B2-2B47-4D1F-B5D7-54837472672C}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 192.168.2.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat Nov 28 20:50:40 2009

Lease Expires: Sat Nov 28 20:50:39 2009

DNS Servers: 192.168.2.1
192.168.2.1

Adapter Name: {0CA223F6-0F79-43F1-8C7D-363A1F5DBF0F}
Description: NVIDIA nForce 10/100/1000 Mbps Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-07-15 16:33:21.


please help
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