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spyware removal,anti virus wont start


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#1
squbasteve

squbasteve

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hi im new here and today i noticed that my norton anti virus wont start up or be enabled when i turn on the computer and i also can not run ad ware se it wont open,and aol auto fix cant fix the issues either..please help not that computer savy
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#2
m2zt

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did you try to run norton in save mode?
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#3
squbasteve

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no i havent yet,i will try that now.thank you keep you poster
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#4
squbasteve

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i ran norton in safe mode did not find nothing returned to regular mode and still can not run norton,also my automatic updates feature is now gone,and i cant open adware se i tried to dl spybot from this site it dled but it wont open now. i think i may have a big problem any help is appreciated.
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#5
Jack Doobie

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can you open your task manager?


i had something like that
couldnt open and progs or my task manager
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#6
austin_o

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work your way through the malware removal guide at the top of this forum where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. " If you still have trouble after that, post a hijack this log in the malware forum at
http://www.geekstogo...o_Here-f37.html
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