Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Faulty Notebook HDD


  • Please log in to reply

#1
datarunner

datarunner

    Member

  • Member
  • PipPipPip
  • 440 posts
Hi All

I have a friends HP laptop which warns on boot "back up data and replace HDD as failure is expected".

Its a Western Digital 2.5 SATA 2 and I have tried WD's zero fill utility but this keeps failing too.

Is there any way to low level format / zero fill this HDD or should I just advise him to get a new one?

I have loads of boot CDs like UBCD, UBCD4WIN, BartPE but I am not really sure how to use the advanced HDD tools.

Any info appreciated.

Regards
  • 0

Advertisements


#2
Spyderturbo007

Spyderturbo007

    Member

  • Member
  • PipPipPip
  • 760 posts
It sounds like the HDD is being flagged as dying by the S.M.A.R.T check and will need to be replaced. You can boot to the UBCD and run the WD diagnostics on the hard drive to view the S.M.A.R.T data and run a drive check. That will tell you for sure. Either way, I would seriously suggest he back up his data right away.

Additionally, Windows will sometimes log HDD read / write failures in the Event log. If I remember correctly, they show up as an error under the System tab as "Disk".

Edited by Spyderturbo007, 01 December 2009 - 10:53 AM.

  • 0

#3
datarunner

datarunner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 440 posts

It sounds like the HDD is being flagged as dying by the S.M.A.R.T check and will need to be replaced. You can boot to the UBCD and run the WD diagnostics on the hard drive to view the S.M.A.R.T data and run a drive check. That will tell you for sure. Either way, I would seriously suggest he back up his data right away.

Additionally, Windows will sometimes log HDD read / write failures in the Event log.


Hi There

Already did that and tried the zero fill option but it keeps stopping due to errors.

Thanks anyway.

Regards
  • 0

#4
Spyderturbo007

Spyderturbo007

    Member

  • Member
  • PipPipPip
  • 760 posts
Oh, I just saw that you tried the low level format option in your initial post. Sorry about that.

The UBCD4Win contains utilities that will allow you to read the SMART data as well if you want to give that a try. If I remember correctly, it's under disk tools and then diagnostics.

Edited by Spyderturbo007, 01 December 2009 - 03:03 PM.

  • 0

#5
datarunner

datarunner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 440 posts

The UBCD4Win contains utilities that will allow you to read the SMART data as well if you want to give that a try. If I remember correctly, it's under disk tools and then diagnostics.


Hi There

And what can reading the SMART data do for me or tell me?

Regards
  • 0

#6
Spyderturbo007

Spyderturbo007

    Member

  • Member
  • PipPipPip
  • 760 posts
SMART monitors different HDD physical attributes, such as spin up time, reallocated sector count, seek time, etc. Basically it's going to let you know if the drive is physically damaged based on the manufacturers' attribute thresholds.
  • 0

#7
datarunner

datarunner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 440 posts

SMART monitors different HDD physical attributes, such as spin up time, reallocated sector count, seek time, etc. Basically it's going to let you know if the drive is physically damaged based on the manufacturers' attribute thresholds.


Hi There

So if its failing the SMART test its on the road out?

Regards
  • 0

#8
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,307 posts
Failing the SMART generally means the drive is done for. replace it. I personally would not trust the drive.

Running the tests and looking at the logs could possibly give you a better feeling and justification that it is on its way out.

123runner
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP