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Startup attempted, but got Black screen then Blue screen


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#1
Z08K86

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Please help me!!!!! Yesterday when I turned my computer on it went to a screen that stated:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

After I make a choice windows proceeds to only a blue flash of a screen and the it reboots over and over with the same blue screen.

Ok Now I have gotten to the blue screen and it says:
Check to see if you have adequate disk space.....
Check with your hardware vender for any BIOS updates. Disable BIOS memory opts such as caching or shadowing....
Stop: 0x0000007E (0XC0000005, 0x81AD2BCB, 0XF996F6A4, 0XF9996F3A0)

Please Help! Thanks in Advance
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#2
rshaffer61

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Did you recently update any drivers, software or hardware in your system?
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#3
Z08K86

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I updated AVG
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#4
Z08K86

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Oh I also added Adobe Flash Player
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#5
headwayne

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FYI - recently spent a couple of weeks and a jillion emails with AVG. After I resolved it on my own and sent them a detailed explanation of what I had done to resolve it, they sent a rude reply stating that if i could find a more competent person for them to work with perhaps we could resolve the issue. AFTER I had sent them details of what I had done
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#6
rshaffer61

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I'm sorry to hear AVG was that rude with you. It is not a way to do business for sure.
I myself don't use the big name programs like AVG or Nortons.
I have Avast as my AV program and it works in my opinion better then those programs.
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#7
rshaffer61

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Let's try to restore your system back to before this all started. Do you have a Genuine Microsoft XP disk?
If so follow the below instructions.

B]If you have Windows XP CD...[/B]

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:

Posted Image

3. You'll find yourself at this screen:

Posted Image

4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "\" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-6


10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.

Thanks to Broni for the instructions
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