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external hard drive usb.


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#1
cokane

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i have a 120 gig external usb hard drive. i think it has seen its better days. i cant get in to the drive. i have tried restarting unplugging and nothing seems to work. is there any way to get the information of that drive?
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#2
cokane

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i hooked it up to a new computer still not working. keeps wanting to re formatt and says data error cyclic redundancy check
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#3
Samm

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Hi there

What make & model is the drive?
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#4
cokane

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its a seagate 120 gig part number 9w2063-500 serial number 3jt362fd. e106814 is all so on the tag.
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#5
Broni

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"cyclic redundancy check " usually means physical problem with the drive.
Can you see the drive in Disk Management?
If so, what format is reported?
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#6
Samm

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CRC errors do normally indicate a physical problem. You may find it useful to run Seagates SeaTools diagnostic tool which is designed especially for their drives:

SeaTools
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#7
cokane

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i need a windows 64 version of it. i was trying to do the dos one but cant figure out up to make a iso image cd.

i think the problem is my power went out and now i have messed up files on the drive. how ever the drive only has 174mb of free space left on it. so it doesnt have the disk space to run a disk check and fix the problems.
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#8
Samm

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Ok. The lack of free space certainly isn't going to be helping. What about the things Broni asked as well? i.e. what is reported in disk management? To get to disk management, go to Run then type: diskmgmt.msc

I don't think SeaTools for DOS will work with external hard drives. Is there any way you can use a different computer (i.e 32 bit one) to test the drive on with SeaTools?
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#9
cokane

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i have my old computer its xp,but im not hooking it up tonight. i just got the one i am on now yesterday so i am still felling this one out.

the drive says simple,basic,fat32,healthy, and the rest says its full. hopefully this is what the info you wanted.
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#10
Broni

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Well, if Disk Management sees the disk, why don't you download SeaTools for Windows and run the test?
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#11
cokane

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my OS wont jive with seatools. windows 7 64 bit. im gonna hook it up to my old xp later on.
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#12
Broni

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I wasn't aware, SeaTools won't work on certain Windows versions....hmmmm

It says here: http://74.125.155.13...D...hl=en&gl=us

9. System Requirements
• 32-bit Windows 2K SP4 or greater, 64-bit Windows XP or greater


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#13
cokane

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ok i figured out seatools which test do i need to run there are like 6 options.
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#14
Broni

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OK :)
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#15
cokane

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i did long generic and it failed 62 errors.
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