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Video Controller Drivers Not Working?


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#16
rshaffer61

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oK the temps look ok but let's look at it from another program.

Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#17
ShoalBear

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OK I did that, first I got an error screen:

[attachment=36727:everror.jpg]

But here is the info you requested:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer KL (KL's Brain)
Generator Owner
Operating System Microsoft Windows XP Tablet PC Edition 5.1.2600 (WinXP Retail)
Date 2009-12-09
Time 10:17


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Tablet PC Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KL (KL's Brain)
User Name Owner

Motherboard:
CPU Type Mobile DualCore Intel Pentium M, 2000 MHz (12 x 167)
Motherboard Name Gateway
Motherboard Chipset Intel Calistoga i945GM/PM
System Memory 2048 MB (DDR2-667 DDR2 SDRAM)
BIOS Type Phoenix (06/28/06)

Display:
Video Adapter ATI Mobility Radeon X1400 (256 MB)
Video Adapter ATI Mobility Radeon X1400 (256 MB)
Monitor Plug and Play Monitor [NoDB] (LB4040014321)
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller

Storage:
IDE Controller Intel® 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
IDE Controller Intel® 82801GBM SATA AHCI Controller
IDE Controller Texas Instruments PCIxx12 Integrated FlashMedia Controller
Disk Drive FUJITSU MHV2080BH PL (74 GB, IDE)
Optical Drive PHILIPS CDRW/DVD SCB5265
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 70307 MB (11697 MB free)
D: (FAT32) 5989 MB (1832 MB free)
Total Size 74.5 GB (13.2 GB free)

Input:
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Bluetooth Device (Personal Area Network)
Network Adapter Intel® PRO/1000 PL Network Connection
Network Adapter Intel® PRO/Wireless 3945ABG Network Connection (192.168.1.102)
Modem Palm Modem

Peripherals:
Printer \\192.168.0.101\PageManager PDF Writer
Printer \\BJORNHOME\HP Deskjet 6940 series
Printer \\FAMILY\EPSON Stylus CX4400 Series
Printer \\FAMILY\PageManager PDF Writer
Printer Auto Microsoft Office Live Meeting 2007 Document Writer on FAMILY
Printer Auto PageManager PDF Writer on FAMILY
Printer Auto PageManager PDF Writer on LAPTOP
Printer Canon iP90
Printer EPSON Stylus CX4400 Series
Printer Family Tree Maker Printer
Printer Journal Note Writer
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer Nitro PDF Creator
Printer PrimoPDF
Printer WebEx Document Loader
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller
USB Device Bluetooth Devices
USB Device Logitech Mic (Webcam 200)
USB Device Logitech USB Camera (Webcam 200)
USB Device Logitech Webcam 200
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ Debug - PCI

And here is the screenshot you requested:

[attachment=36728:evsensor.jpg]
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#18
rshaffer61

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Temperatures are consistent with both programs.
One thing i noticed is that you are getting close to the full point on your main C partition
You are about at 15% and the MBR wants 10% so be careful.
In fact let's do some cleanup just to make sure you are good.

Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

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#19
ShoalBear

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OK I ran both of those...The hard drive was only 21% defragged so it took a bit of time.
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#20
rshaffer61

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21% /?????
That is not good. I hope you have seen some type of speed increase now.
Did the TFC clean out a lot of stuff also?
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#21
ShoalBear

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Not too much for TFC...but yeah it is a bit fast...still having some display issues...but sadly I think there is nothing to be done about it, but deal :)
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#22
rshaffer61

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Try it for a day and let me know what display issues you are still having.
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#23
ShoalBear

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Well...it's been a few days...and all seems pretty good...still have issues with video display when I boot...I just have to keep trying and eventually it works...I notice it helps if I let it cool off a bit first too.

Was wondering if you are able to help with an issue I have with Firefox eating up my memory?? I mean like REALLY eating it up??
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#24
rshaffer61

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Not sure what you mean by eating up your memory.

Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#25
ShoalBear

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I mean it eats RAM....will snap that pic tonight when I get home....
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#26
ShoalBear

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Sorry it took me so long to get back to you...been crazy here.

Here is the compmgmt you asked for:

[attachment=36964:compmgmt.jpg]

Here is what I mean about loss of RAM.

Here is a pic when I first start FF:

[attachment=36965:Two.jpg]

And here is a pic where it has eaten up a huge qty of RAM:

[attachment=36966:Three.jpg]
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#27
rshaffer61

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oK the memory usage by Firefox would be normal considering what you are doing with firefox at the time.
Once it is shutdown then the memory would be returned to the free pool to be redistributed back out again. I do see a couple of things i would like to see another log for.

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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#28
ShoalBear

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OK did all that ... only one entry could not be deleted:

"HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components" "" "" ""
X "0" "" "" "File not found: About:Home"

Attaching the .txt file for you :)
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#29
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:


"Adobe ARM"
"Adobe Reader Speed Launcher"
"ATICCC"
"QuickTime Task"
"SunJavaUpdateSched"
"HotSync Manager.lnk"
"MemTurbo.lnk"
"BitTorrent DNA"
"Google Update"
"Messenger (Yahoo!)"
"RoboForm"




The next file needs to be manually disabled and is only needed if you use multi language on your keyboard. If you do then skip the step.


To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK



When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

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#30
rshaffer61

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I also did some research on your past Infection topic and noticed you had one started HERE appropriately named craziness that you never had any reply back from the malware techs. I apologize for this and it was most likely a oversight as they are very busy.
I can see that you are using torrents which are really notorious for infections.
I personally suggest you start over with the malware forum and start a new topic after following the below instructions as I can almost bet there is a infection as part of the problem here.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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