[seanarcher]

When scanning on Adaware SE Personal when it reaches 54000 it stops. When i try to access lavasoft website for help Microsoft Windows comes up with a error and i am unable to access the website. I have been running Adaware SE Personal successfully for 3 years on the same laptop?? Please can anyone help?

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Hello and Welcome

There are a number of options we can use in this situation. Firstly, please make sure you have the latest definition file: SE1R46 17.05.2005

We highly suggest doing a Disk Defragmentation and follow it with a thorough Check or Scan Disk, depending upon your version of Windows.

You could try scanning in: Safe mode

Another option is to try a command line:
1. Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke

Click OK.

Please note that the path above is of the default installion location for Ad-aware SE, if this is different, please adjust it to the location that you have installed it to.

2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.

If you still have a problem, cancel BEFORE the scan reaches the point of stalling -- say after 20 objects are detected. Then click cancel and click on the logfile. Remove any objects you choose and rescan. Again stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it.

Please let us know how you make out and which option worked.

All the best

Andy

[seanarcher]

G'day Andy, thanks for your help. I checked the definition file and it is SE1R46 17.05.2005. I completed a Disk Defragmentation but could not locate Scan Disk. I have Windows XP Home Editon, Version 2002. I ran adaware and now only runs to about 2000 files before stalling. Tried the "Start", select "Run" and typing the exact text as shown but it would not locate it. Cannot try cancelling adaware before it stalls and delete objects because no objects are detected before stalling, at both 2000 and 48000 files as before. Any other ideas would be much appreciated. Many Thanks. Cheers, Sean.

[don77]

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