[6one9]

Hello,

I am using an acer laptop with Windows Vista.

First, the button to the CD drive tray won't work to open it, so I have to stick a little pin in the tiny hole to get it open. I place a CD in, and it isn't even recognized. It doesn't spin, or make noise. I followed different directions from google, I'm not sure if i made things worse or not, but would appreciate any help.

Thank you.

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Drive may be dead.
Is it listed in Device Manager?

[Broni]

Drive may be dead.
Is it listed in Device Manager?

[6one9]

Hi,

yes, its listed in device manager. it says "Optiarc CD-RW CRX880a ATA Device."
I right clicked on properties, and under device status, it says that it is working properly.
I've tried updating the driver, but it says i'm using the most up to date already

[Broni]

Optical drives don't need any extra drivers.

Since it's listed in Device Manager, it may be simply mechanically damaged, but...

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.