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Please help zoom router problem


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#1
vineo

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Ok my names ben hope your all well and thankyou for taking the time to read this, hopefully you have the time to help me out :).

My mother in law has a zoom router and has internet with virgin(cable) now basicly if we use a diffrent router then the internet works fine however on her zoom router web pages take Age's to load and sometimes dont load at all other times like today the net works appsolutly fine. I dont know why can you help if you can tell me what you would need from the router page ill post that. on friday if i havent been able to sort the issue we plan to buy a new router.
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#2
dsenette

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does she own the zoom router or is it provided with the service? if it's provided with the service (i.e. it's virgin's router and you rent it with the connection) you should contact virgin support and see if they will replace the hardware...if your mother in law owns the zoom, then it may be in your best interest to just replace it...there's a chance it's going bad
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#3
vineo

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Yea she owns the router. its the strangest thing as both laptops we connect with work perfectly fine else where. were looking at getting the apple airport my brother in law has one and works great on the cable line. unless you can recomend anything better.
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#4
dsenette

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PERSONALLY unless you've got a bunch of apple computers (and even then...i question it) and are tied to apple hardware...you can probably get away with getting any netgear or linksys router for cheaper than an apple router
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#5
vineo

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Thanks ill have a look about
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