[spooknsam]

I am trying to update my drivers for this cdrw/dvd combo drive that had been purchased thru Dell. I have already been to the Dell website and found a driver update for samsung cdrw/dvd sn-324s but not for my specific one. Are they the same?

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Optical drives don't need any extra drivers since Windows 2000.
What are your issues?

[Broni]

Optical drives don't need any extra drivers since Windows 2000.
What are your issues?

[spooknsam]

Thanks for emailing me. I was having some issues with my system being awfully slow and freezing up on me, (mostly while in Dell Picture Studio Paint Shop Photo Album 5 Deluxe Edition) and thought I may have picked up a virus or something along the way. I did a system restore to a prior restore point, and downloaded updates. The system speed seems much better, but I was still having issues with Paint Shop freezing. I tested the CD/DVD unit with other CD's and DVD's, and ruled out it being a hardware issue. I went onto the Corel website, and downloaded their latest update. Seems to be burning photo's onto CD's okay, but I am having an issue with it cataloging them. The system seems to be running awfully slow, and pretty much stops all together at times. When I am burning photo's to CD's, I make sure that I have no other applications open. And I also allow the drive unit to cool down, before I try to open them for cataloging. I read an article that mentioned that you should update your drivers once in awhile, and I was wondering if that might be part of my problem. I went onto the Dell website which only shows an update for SN-324S, and wanted to know if it was compatible for my SN-3245. Thank you for your assistance.

[Broni]

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

[spooknsam]

I have a Dell Inspiron 1150 Mobile Intel ® Pentium® 4 CPU 2.80GHz 1.59 GHZ, 512 MB of RAM. Using Microsoft Windows XP home edition version 2002 service pack 3. My hard drive is 33.4GB in total, with 15.1GB free space.

[Broni]

Graphic programs need a lot of resources.
I suggest, you start with adding another 512MB of RAM.

[spooknsam]

I will try that and see if it helps. Thanks for your assistance and have a great evening.

[Broni]

You're welcome