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Restore compaq computer with a reinstallation cd windows xp for dell?

Started by brindaro , Dec 06 2009 02:49 PM

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#1
brindaro

Posted 06 December 2009 - 02:49 PM

New Member

Member
1 posts

Hi, I have a compaq presario desktop and my internet explore doesn't work. They told me that the computer is getting the internet from the command prompt that I might need a new explore site. So I wanted to restore the computer but I only have a re installation cd for a dell. I don't know what to do please help.

#2
rshaffer61

Posted 06 December 2009 - 03:36 PM

Moderator

Moderator
34,114 posts

OK your description is vague to say the least.
If you are getting the internet through a command prompt then that means they read the IP. So when you click on Internet Explorer what happens?
Try Firefox and see if it works.
You can click on the link in my signature below to download it.