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Desktop spyware [RESOLVED]


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#1
Nixio

Nixio

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i followed the steps to remove adware and spyware, spybot says there aren´t infections, i can´t see my desktop wallpaper and that´s freakin me out XDDD!!... here´s the log:

Logfile of HijackThis v1.99.1
Scan saved at 07:36:32 p.m., on 16/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\Archivos de programa\Norton Internet Security\NISUM.EXE
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Ad-Protect\ad-protect.exe
C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\Resources\Themes\DameK UltraBlue\Desktop Sidebar\sidebar.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Archivos de programa\Ad-Protect\ad-protect.exe
C:\Archivos de programa\Windows Media Player\wmplayer.exe
C:\Archivos de programa\Norton Internet Security\ccPxySvc.exe
C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Nixio\Escritorio\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CIEExtension Object - {B51DC573-E998-4834-9B45-BAB7C2AE0A75} - C:\Archivos de programa\Ad-Protect\ADPIEmonitor.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Ad-Protect Toolbar - {EA038DDD-0FE0-41f5-BA60-FC3660529E71} - C:\Archivos de programa\Ad-Protect\ToolBand.dll
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARCHIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Ad-Protect] C:\Archivos de programa\Ad-Protect\ad-protect.exe /s
O4 - HKLM\..\Run: [Disk Keeper] C:\WINDOWS\System32\Services\{ABFDFD35-388B-4D99-924F-FB8388FE3716}\SECURITY.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SIDEBAR] C:\WINDOWS\Resources\Themes\DameK UltraBlue\Desktop Sidebar\sidebar.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Archivos de programa\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\RunOnce: [Web Offer] C:\WINDOWS\iLookup\ezStub33.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA9.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\ccPxySvc.exe
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Archivos de programa\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
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#2
greyknight17

greyknight17

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Right click on this link -> http://www.bleepingc...g/smitfraud.reg and save that file. Double click on it and click on Yes when it asks you if you want to merge it into the registry. Once that's done, right click on your Desktop and go to Properties. Next go to Desktop tab->Customize Desktop button->Web tab. Uncheck everything listed there. Then delete all the entries listed except for 'My Current Home Page'. Click OK and OK.

Go to Start->-Control Panel->Add or Remove Programs and remove/uninstall the following programs, if found:

Security iGuard
Virtual Maid
Search Maid
iLookUp
Ad Protect


Exit Add/Remove Programs.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy the below files and go back to KillBox. Go to File->Paste from Clipboard and then hit the button with red circle with a white X. Confirm to delete and when asked if you want to reboot now, say no:

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\system32\hhk.dll
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\system32\ole32vbs.exe


Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Delete these folders if they exist:

C:\Archivos de programa\Search Maid\
C:\Archivos de programa\Virtual Maid\
C:\Windows\System32\Log Files\
C:\Archivos de programa\Security iGuard\
C:\Archivos de programa\Web Offer\
C:\Archivos de programa\iLookup\
C:\Archivos de programa\Ad-Protect\
C:\WINDOWS\System32\Services\{ABFDFD35-388B-4D99-924F-FB8388FE3716}\


Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: CIEExtension Object - {B51DC573-E998-4834-9B45-BAB7C2AE0A75} - C:\Archivos de programa\Ad-Protect\ADPIEmonitor.dll
O3 - Toolbar: Ad-Protect Toolbar - {EA038DDD-0FE0-41f5-BA60-FC3660529E71} - C:\Archivos de programa\Ad-Protect\ToolBand.dll
O4 - HKLM\..\Run: [Ad-Protect] C:\Archivos de programa\Ad-Protect\ad-protect.exe /s
O4 - HKLM\..\Run: [Disk Keeper] C:\WINDOWS\System32\Services\{ABFDFD35-388B-4D99-924F-FB8388FE3716}\SECURITY.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Web Offer] C:\WINDOWS\iLookup\ezStub33.exe


Close HijackThis.

Restart your computer.

1. Download Hoster http://www.greyknigh.../spy/Hoster.exe and run it. Choose the 'Restore Original Hosts' button and press OK. Close the program.

2. Right click on this link -> http://mvps.org/winh.../DelDomains.inf and select Save As to download WinHelp2002's DelDomains.inf. Save the file to the Desktop. To run the inf file, right click on it and select Install. Note: This will remove all entries in the 'Trusted Zone' and 'Ranges' also.

3. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/Cleanup.exe ) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

4. Run an online scan at http://www.pandasoft...com/activescan/ and save the results from the scan!

Restart and post a new HijackThis log along with the results from ActiveScan.
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#3
Nixio

Nixio

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hi, thanks for your quick response, i followed each step carefully again, my desktop is now blue but panda says i´m still infected, here´s the log and the panda scan report:

Logfile of HijackThis v1.99.1
Scan saved at 11:07:30 a.m., on 17/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\Archivos de programa\Norton Internet Security\NISUM.EXE
C:\Archivos de programa\Norton Internet Security\ccPxySvc.exe
C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\Resources\Themes\DameK UltraBlue\Desktop Sidebar\sidebar.exe
C:\Archivos de programa\TGTSoft\StyleXP\StyleXP.exe
C:\Archivos de programa\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Nixio\Escritorio\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARCHIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SIDEBAR] C:\WINDOWS\Resources\Themes\DameK UltraBlue\Desktop Sidebar\sidebar.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Archivos de programa\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\ccPxySvc.exe
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Archivos de programa\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe

panda scan:

Incident Status Location

Spyware:Spyware/ISTbar No disinfected Windows Registry
Adware:Adware/ILookup No disinfected C:\WINDOWS\ILookup
Spyware:Spyware/YourSiteBar No disinfected C:\WINDOWS\Downloaded Program Files\YSBactivex.???
Virus:Trj/Downloader.BOH Disinfected Operating system
Adware:Adware/Startpage.BBC No disinfected C:\w.exe
Adware:Adware/Findspy No disinfected C:\sys17118384.exe
Virus:Trj/Dropper.FQ Disinfected C:\sys7428136.exe
Adware:Adware/Startpage.BBC No disinfected C:\w.exe
Spyware:Spyware/YourSiteBar No disinfected C:\WINDOWS\Downloaded Program Files\YSBactivex.dll
Adware:Adware/Gator No disinfected C:\WINDOWS\iGator\trickler3103_pic_fs_dmpt_3103.exe
Adware:Adware/eZula No disinfected C:\WINDOWS\iLookup\ezStub33.exe
Adware:Adware/TopSpyware No disinfected C:\WINDOWS\system32\spoolsrv32.exe
Virus:Trj/Downloader.CKQ Disinfected C:\WINDOWS\system32\srpcsrv32.dll
Virus:Trj/Downloader.CKQ Disinfected C:\WINDOWS\system32\txfdb32.dll
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#4
greyknight17

greyknight17

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Did you run that smitfraud.reg file yet? Right click on your Desktop and go to Properties. Go to Desktop tab and try changing your background to what it was before this problem.

Can you find any of those files (they should be deleted) below:

Adware:Adware/ILookup No disinfected C:\WINDOWS\ILookup
Spyware:Spyware/YourSiteBar No disinfected C:\WINDOWS\Downloaded Program Files\YSBactivex.???
Virus:Trj/Downloader.BOH Disinfected Operating system
Adware:Adware/Startpage.BBC No disinfected C:\w.exe
Adware:Adware/Findspy No disinfected C:\sys17118384.exe
Virus:Trj/Dropper.FQ Disinfected C:\sys7428136.exe
Adware:Adware/Startpage.BBC No disinfected C:\w.exe
Spyware:Spyware/YourSiteBar No disinfected C:\WINDOWS\Downloaded Program Files\YSBactivex.dll
Adware:Adware/Gator No disinfected C:\WINDOWS\iGator\trickler3103_pic_fs_dmpt_3103.exe
Adware:Adware/eZula No disinfected C:\WINDOWS\iLookup\ezStub33.exe
Adware:Adware/TopSpyware No disinfected C:\WINDOWS\system32\spoolsrv32.exe
Virus:Trj/Downloader.CKQ Disinfected C:\WINDOWS\system32\srpcsrv32.dll
Virus:Trj/Downloader.CKQ Disinfected C:\WINDOWS\system32\txfdb32.dll


If not:

Your log is clean.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

Make sure to get the latest updates for Windows and Internet Explorer at http://v5.windowsupd...t.aspx?ln=en-us.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
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#5
greyknight17

greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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