[Dan F]

Good day. My computer crashed recently. BSOD. I took it to a friend who got rid of the BSOD. I since have run Malware bytes, AVG, Adaware, Spybot, Advance windows care & CCleaner. Found some problems and removed or fixed those problems. At this point, I cannot get my task manager to come up and the computer is so slow (with almost nothing else running) that when I click on a program on the desktop, I can go and take a look at a book before the program opens. So I want to do a reinstall.

What should I do before the reinstall? Save music from itunes? Save pictures from Picasa? Save Firefox info? Record info from drivers and whatever else? Should I save some added programs to reinstall? What is the best way to save the info?

Consider that I know nothing other than what I have read in the forums when replying.
Thanks,
Dan F

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[Broni]

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[rshaffer61]

I take it the system does boot into windows then?
It may be a issue of you are still infected and unless you want to completely start over a simple reinstall may or may not take care of your problem. The other issue is what kind of system is this?
Laptop or desktop?
Name brand or custom built?
Do you have a Recovery Disk or a Genuine Microsoft XP installation disk?
Without knowing the infection you had it is hard saying what you can or cannot backup.
The suggested stuff you want to save should be safe and you definitely don't want to backup and programs.
The next steps depends on the above information you can provide.

[Dan F]

Yes I can boot up windows and I think i want to start all over. I have a Dell Desktop Dimension 8300 w/windows xp pro sp3. I have the genuine reinstall CD microsoft windows XP Pro including sp1. I do not know the infection that I had.
Thanks

I am also checking out Fab's autobackup.