Edited by willmon2000, 06 December 2009 - 10:26 PM.
No program can access internet except Firefox
Posted 06 December 2009 - 09:59 PM
Posted 06 December 2009 - 10:07 PM
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
Posted 06 December 2009 - 10:27 PM
When a AV is not allowed to connect then something is blocking it which will usually mean a hidden infection.
Now that I tried to access the internet through Google Chrome,Opera, try to update Avira antiVir, update malwarebyte, or helpsmilie.gif any other program that may need the internet cannot except Firefox.
You can try to uninstall and reinstall the faulty programs which may clear the problem but I cannot say with any proof that it will stay working.
If you have a firewall running then the infection could have blocked these programs from running. Have you got IE installed and have you tried it?
This means you may have left some kind of infection hiding on your system.
i did not dealet anything important because i went down the list making sure
If you are 100% sure you are clean then follow the instructions i gave above and see if that will resolve the issue.
Posted 06 December 2009 - 10:37 PM
Posted 07 December 2009 - 12:30 AM
Posted 07 December 2009 - 12:37 AM
Try this and see if it is working.
Go to Start and then to Run
Type in Usually the path is c:\Program Files\Internet Explorer\iexplore.exe and click Enter
Does IE start?
Does it connect?
Posted 07 December 2009 - 07:56 AM
Posted 07 December 2009 - 08:10 AM
Posted 08 December 2009 - 02:52 PM
Edited by willmon2000, 08 December 2009 - 02:53 PM.
Posted 08 December 2009 - 03:09 PM
Posted 08 December 2009 - 03:48 PM
Posted 08 December 2009 - 08:03 PM
Posted 08 December 2009 - 08:14 PM
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