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Grateful to GTG and RKinner

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Shortly before Thanksgiving my PC was infected by a fake "Security Tool" malware. It prevented me from running my anti virus software, erased my desktop icons, and essentially hijacked my computer causing panic unless I downloaded their "fix". I have a very primitive knowledge of computers and believed all my family photos, iTunes music, and other valued items were lost forever.

I was referred to Geeks to Go by a co-worker (a computer forensics specialist). Skeptical of the internet and of those I do not know, I joined after looking through the site and forums. I posted my problem in the forum and recieved a rapid reply from RKinner.

RKinner spent an enormous amount of his time patiently taking me through every step in the cleaning process and answered my many questions. I found RKinner to be extremely knowlegable, professional, and generous with his time. I just don't have the words to express my gratitude to RKinner for helping me defeat this malware and getting back in action.

I am so impressed with the professionalism, high standards, and integrity that is upheld on this site. Geeks to Go is one of the few truly great bright spots available to people on the internet. It's comforting to know there are undaunted warriors out there who are genuinely dedicated to the defeat of malware, one computer at a time. Thank you doesn't seem to say enough!



Edited by Shield141, 07 December 2009 - 09:30 AM.

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thank you for your kind words, and we are glad you got sorted :) RKinner is a great guy, and most of do this just to hear thank you.

enjoy the forums.
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