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Can't reformat my computer


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#16
rshaffer61

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Then that is not the sticker we need to find. That will get you to the dell website and to all the original drivers for your system.
If you don't find the sticker stuck to your system then you will most likely have to purchase a new OS disk....no joy :)
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#17
Snake3190

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Oh crap! i looked on the back of the system and i found another sticker, says Microsoft Windows XP Media Center Edition 2005! ;D
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#18
rshaffer61

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There ya go.. and it should have the long registration key also.
This is what you will need to borrow from someone to format and reinstall your system.
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#19
Snake3190

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Yeah I stopped looking after the first sticker my apologies =/. Thanks a lot, Hopefully I can find someone who has it. Would Microsoft have any in stock i can buy as a last resort?
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#20
rshaffer61

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Probably but it's going to be expensive. Probably around 100 to 150 for it.
Have you tried to contact the manufacturer of the system as they can probably get you the recovery cd for less then 60 dollars.
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#21
Snake3190

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I plan on doing that if my uncle doesnt have a recovery CD similar to mine, Would I be calling Dell? who made my system? or Microsoft? Probably Dell. and Also do you have any recommendations about going about reformatting? I've done it once before but I almost partitioned my drive into 2 separate disk drives which would have been bad haha. I thank you for your time
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#22
rshaffer61

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Dell and you would need the service tag number.. :)
Tell them you need a full recovery disk.
Once you get the disk then we can do the partition and format.
I Will help you keep the drive as one whole partition.
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#23
Snake3190

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Thanks :), I'll call my uncle tomorrow and ask, if not I'll try to call Dell when I have time and let you know when I get the CD
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#24
rshaffer61

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OK I will be here and await your findings.
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#25
Snake3190

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Hello, I was able to get a disk to reformat, but i still have a similar problems with a blue screen with the STOP error 0x0000007b (parameters), read up on it and it mentioned about start up viruses that affect the computer as it turns on. Someone from another forum told me it was out of the ability of an online forum to help me and he mentioned "at least I presume you're really not located in Prague, in the Czech Republic, which unfortunately is precisely the location that your HijackThis log is indicating.". So I don't know if it in the scope of the ability of an online forum to help me but I'd figure it's worth a try.
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#26
rshaffer61

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So you deleted the original C partition then put it back on?
Then formatted that partition using NTFS and then installed the OS from there?
Did you get updates done after fresh install?
Did drivers update through Microsoft Windows Update page?
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#27
rshaffer61

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Yes it can be caused by a virus.
It can be caused by a faulty driver being installed.
It can alo be caused by some faulty hardware.
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#28
Snake3190

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Well I'm not even allowed to run a reformat. I try to boot off the CD, it scans all the files and says Windows installation will begin or something on a blue screen with a black line at the bottom, then i get hit with a blue screen with that stop error.
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#29
rshaffer61

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Try this and see if it will work.


1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#30
Snake3190

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Nope had a pass of 1 and 0 errors so i assume the problem is software wise rather hardware?
Only had this problem since the virus i had started messing with me.
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