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What is c:\WINDOWS\is-5ua14.exe?


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#1
teknologenius

teknologenius

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Hi,

I've been having problems with my computer running very slowly; the problems seemed to start after the last Windows automatic updates this week. I ran a virus scan, Spybot scan, Malwarebytes, CC Cleaner and Registry Scrub,created a restore point and then reinstalled the downloads; nothing seems to work. Now when I reboot I get this error message on startup: Windows is unable to find the file c:\WINDOWS\is-5UA14.exe. What is this file? It does not come up on a file search, and I can't find any info on it. Please help! Thanks a lot!
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#2
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
teknologenius

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Thanks for the speedy reply. I seem to have gotten everything fixed except that now Windows can't find that one .exe file on bootup. It doesn't seem to be a necessary file. My best guess is that it has something to do with Windows power management (because of the "5UA" in the file name). Since I first posted I ran a rootkit scan that also came up clean; I doubt I have a malware issue, so I'll just keep tinkering with it for now.

Edited by teknologenius, 12 December 2009 - 06:26 PM.

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#4
Broni

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You need to create new topic at malware section.
That missing file error may be just simply registry startup leftover, but I have no authority to discuss possible malware issues in this forum.
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#5
teknologenius

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Thanks!
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#6
Broni

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    Kraków my love :)

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Sure thing :)
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