I've been having problems with my computer running very slowly; the problems seemed to start after the last Windows automatic updates this week. I ran a virus scan, Spybot scan, Malwarebytes, CC Cleaner and Registry Scrub,created a restore point and then reinstalled the downloads; nothing seems to work. Now when I reboot I get this error message on startup: Windows is unable to find the file c:\WINDOWS\is-5UA14.exe. What is this file? It does not come up on a file search, and I can't find any info on it. Please help! Thanks a lot!
What is c:\WINDOWS\is-5ua14.exe?
Started by
teknologenius
, Dec 12 2009 09:33 AM
#1
Posted 12 December 2009 - 09:33 AM
I've been having problems with my computer running very slowly; the problems seemed to start after the last Windows automatic updates this week. I ran a virus scan, Spybot scan, Malwarebytes, CC Cleaner and Registry Scrub,created a restore point and then reinstalled the downloads; nothing seems to work. Now when I reboot I get this error message on startup: Windows is unable to find the file c:\WINDOWS\is-5UA14.exe. What is this file? It does not come up on a file search, and I can't find any info on it. Please help! Thanks a lot!
#2
Posted 12 December 2009 - 03:01 PM
I suggest that you start a new topic in the Malware Removal and Spyware Removal area.
Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
#3
Posted 12 December 2009 - 06:19 PM
Thanks for the speedy reply. I seem to have gotten everything fixed except that now Windows can't find that one .exe file on bootup. It doesn't seem to be a necessary file. My best guess is that it has something to do with Windows power management (because of the "5UA" in the file name). Since I first posted I ran a rootkit scan that also came up clean; I doubt I have a malware issue, so I'll just keep tinkering with it for now.
Edited by teknologenius, 12 December 2009 - 06:26 PM.
#4
Posted 12 December 2009 - 06:49 PM
You need to create new topic at malware section.
That missing file error may be just simply registry startup leftover, but I have no authority to discuss possible malware issues in this forum.
That missing file error may be just simply registry startup leftover, but I have no authority to discuss possible malware issues in this forum.
#5
Posted 12 December 2009 - 07:07 PM
Thanks!
#6
Posted 12 December 2009 - 07:46 PM
Sure thing
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