[goofygrmom]

I'm getting a pop up window that says I must back up my files so I don't loose stuff if the hard disk fails. I recently add a new mouse and then moved it to a different USB port.

This is the info given for technical assistance in this matter...

WDCWD4000AAJS-65TKAOATADevice

I understand backing up my files. I have most everything backed up on an EHD. I don't understand why I'm getting this message or what the problem is.

Any thoughts would be appreciated.

Thanks in advance.

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Can you give us the complete error message?
Without that, I can only guess that you might have a warning that your hard drive is going to failure.

[123Runner]

Can you give us the complete error message?
Without that, I can only guess that you might have a warning that your hard drive is going to failure.

[goofygrmom]

I tried to do a screen shot of the message, but I only got part of the screen. I'll get it the next time it pops up. And then post it. Thanks.

I'm under the impression that my hard drive is going to fail.

I still have my original back up disks I made after I bought this. But I would think that I would need a new hard drive it this one fails. How expensive is that???

[JennyS]

Depends on what you buy, but most are 50-100.

[123Runner]

You can test the drive by using the following Diagnostics
Your drive is a western digital. What you want is near the bottom.
I would choose the iso for the CD version.
Burn the iso image to a CD and then boot from it. It will test the hard drive for failure.

If you don't have a burning program that will burn .ISO files get burncdcc from my signature below ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....
4. click on Start

To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL or F1 or F2 or Esc or F10 button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Hopefully you have already put the cd in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:
"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over. Then follow the prompts or if you need assistance we will help.

As for the cost of a new hard drive, they are not that expensive.
We do need to determine the type of drive it is (ide or sata).

123runner

[goofygrmom]

Thanks tons. I'm gonna give this a try.

[goofygrmom]

Here's a screen shot of the error message...



for some reason I couldn't get it all, but this says a lot.

[goofygrmom]

When I click on your 'diagnostics' link, I get a blank white page.

[123Runner]

SMART is a technology built into hard drives the past made in the past 10 years or so. It monitors several key operating attributes of the drive. When one or more of these attributes reach a certain threshold, the drive is deemed as "failing" and it will report this status to the system. The BIOS, if it has SMART support enabled, will then give you a POST error telling you that the drive is failing so that you can perform a backup and replace the drive before it fails completely.

Now, SMART isn't 100% perfect - there are times when you might get false SMART Failure reports, but this is rare.

Run the diagnostics as I suggested, esp the advanced.

[123Runner]

Try This

There is also a link in my signature. You want Wester digital diagnostics.

[Cold Titanium]

your link has 2 http's

Should be http://www.tacktech....fm?ttid=287#wdc

Edited by Cold Titanium, 13 December 2009 - 11:42 AM.

[123Runner]

http://www.tacktech....ay.cfm?ttid=287

Edit: I am taking a break!!!

Edited by 123Runner, 13 December 2009 - 11:42 AM.

[goofygrmom]

How do I know which drive I have. It's asking what I want to download for.

[123Runner]

Lets see if I do this 1 right.

This is what you have. (western-digital-caviar-blue-400gb)
http://www.lagoom.co...blue-400gb.html

[123Runner]

Should be on This page