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ipod nano and windows 7

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Hi, running windows 7 64 bit and itunes works well with old ipod and ancient shuffle but new ipod video generates 'can detect but not identify ipod'. On an XP machine the ipod works fine with the latest version of itunes.

I've tried the five steps as suggested by apple, I've tried staring up with all services disabled and if I do that I can get the ipod detected in windows just fine. Soon as I start itunes services it disappears from windows and creates error as above.

Please any help welcome as otherwise I've bought my wife an engraved bit of metal and plastic for her birthday!
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