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Hijacked!


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#1
Toad4466

Toad4466

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Hello all, i am new here, but i really do need some help. I use XP pro, and Moxilla Firefox lastest version, and whenever i do a search, it skips (normally leaves a blank line in my browsing history that says "Jump" to another search engine or website over and over again, my Avast antivirus, spybot S&D and windows defender cant stop it and i need help!

I installed Trend (log to follow) and i checked my non- plug in and play devices on device manager (with hidden shown) to make sure all is a-ok, sadly i have little hair, and i do want to keep what i have before the weather gets too cold!


If anyone can spot the little blighter then please please tell me how to get rid, i have already deleted and reinstalled Mozilla to no avail

Regards
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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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#3
Toad4466

Toad4466

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All done, did what the instrucions said on Malware, and it cleaned it up, easy peasy
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#4
happyrock

happyrock

    Tech Moderator

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great... :) ...now that your cleaned up ...follow one of the malware threads...
go to the last page and follow the instructions posted by the malware pro for
how did I get infected in the first place and
how do I protect myself in the future against malware
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