I tried many methods to solve this but have resorted for the time being in contacting Microsoft Live's help service.
However, now my computer is suffering from various problems, including slow performance and random freezes/crashes which are occuring everytime I start-up my computer and persisting until I restart by using the power button.
I have run Malware Byte's virus checker and have encountered no problems on this front.
any help would be appreciated. I run Windows XP, and haven't had any of these problemsuntil this Windows Live error occured. I also tried a system restore to yesterday's settings but to no avail. the problem persists.