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Sudden performance loss.


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#1
OtherBen

OtherBen

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I have been having a problem with Windows Live whereby an error occurs, 'Windows Live Communication Platform has encountered a problem and needs to close.'

I tried many methods to solve this but have resorted for the time being in contacting Microsoft Live's help service.

However, now my computer is suffering from various problems, including slow performance and random freezes/crashes which are occuring everytime I start-up my computer and persisting until I restart by using the power button.

I have run Malware Byte's virus checker and have encountered no problems on this front.

any help would be appreciated. I run Windows XP, and haven't had any of these problemsuntil this Windows Live error occured. I also tried a system restore to yesterday's settings but to no avail. the problem persists.
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#2
OtherBen

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I have since ran a degfragmentation and ran some tests and cannot see any noticeable errors or problems besides one driver update.

I opened the unit and got rid of some dust and took out and put back in the RAM, reinstalled mozilla, all to no effect.
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