[antconsig]

great. I'll try those now. I was just moving some programs back to the now rebuilt PC. I just tried disconneccting power to router, can't go direct to modem because its locked in the closet.

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everytime I type in an address, I get an error message that says IE could not open search page

[antconsig]

everytime I type in an address, I get an error message that says IE could not open search page

[Broni]

My bet would be, that you need to reset modem, but you can try those other steps as well.

Do one more thing...

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

[antconsig]

tried winsock fix and the two command entries, no luck. I typed your last reply into run and the response was "Ping request could not find host googl.com. Please check name and try again. Usually resetting the modem works, but since the locked the closet, cutting the power was the only way I could reset it.

[Broni]

Cutting power is even more sure way to reset modem, so you did well.
Try to reinstall network card driver.

[antconsig]

i hate to keep asking questions, but how would I begin to re-install that specific driver?

[antconsig]

So I checked the device manager, and now I have yellow ?'s next to ethenet controller, multimedia audio, pci simple communications, and video controllers. Trying to reinstall drivers from the CD dell sent me, but it keeps saying it can't find them on disc and should access internet, which is obviously unavailible

[Broni]

This is really weird, because recovery CD should return your computer to its original state, means, no drivers should be missing. What is the exact name of that CD, they gave you?
You have to go to Dell's site, enter your computer service tag number and all your drivers should be there.
Download and install all drivers, which give you yellow question marks.

[antconsig]

Thanks. I had to install all the video, sound, and ehternet drivers. All appears to be working now, with the exception of my itunes songs missing their ratings and a few other minor issues, but overall it's much better than it's been. I can't thank you enough for your paitience and help during this process. It's truly remarkable and I would not have been where I am now, in total out of pocket 40 bucks, had it not been for your help.

[Broni]

You're very welcome
Glad to help