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Blue Scrren Error On Start Up


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#1
ZINGER

ZINGER

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In the beginning... I have nucky looking virus that didnt have before. Was like 'windows virus protector 2010' or some bull crap. any rate i couldnt cntrl alt delete so i restarted computer, in hopes to stop any spread before use of my anti virus(non active, malwarebytes is my servious of choice though <3).

after restart i get blue screen error when trying to start:
"A problem... STOP: 0x00000024 (0x001902FE, 0xF79DE33C, 0XF79DE038, 0x872A5805)"
I cant open safe mode if i try it starts but stops at
"multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys"
cant get comp to start or get to safe mode command page

read other posts to no prevail,
please help

ZINGER (Dell XPS LapTop)
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