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laptop can't connect to wireless.


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#1
gloverrn

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My desktop-an hp- is set up with router and modem. I have a gateway laptop with the built in wireless card. Never had a problem connecting up until 2 days ago. I recently moved--2 months ago and so far everything works great till i disconnected the wire connecting router to the modem to put a new desk in place. After i reconnected the wire all was well for 3-4 hours but then the laptop will not connect to internet. It shows a full signal and says connected to correct network but nothing and on the desktop end it all works great. I have service --high speed thru time warner and they checked everything out --connections correct great signal strength. Any help would be appreciated.
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#2
Spyderturbo007

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Can you ping the router? Hold the Windows key on your keyboard and press R which will bring up the run box. Type command in the box and press enter. Once the command prompt window opens type:

ipconfig /all

Notice the space between the g and the /. Look for a heading that says something like Wireless Adapter. Under that look for the line that says Default Gateway and write down that number. Then type the following, replacing the X's with the number you got for the default gateway:

ping XXX.XXX.X.X

Then go ahead and post up your results.
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#3
gloverrn

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tried pinging according to your directions--found the numbers . after typing that in it said on screen pinging xxx.xxx.x.x but it did nothing. tried to connect to no avail. thanks anyway--any other suggestions are welcome.
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#4
Spyderturbo007

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Even if the router didn't respond, you should have gotten a "request timed out" message. You did replace the X's with the IP address when you did the ping, right? What address did you get?
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