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Computer running slow - 100% CPU usage


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#1
skgruz

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I have a Dell Latitude D610 running very slow.
It is running Windows XP SP3 with not that many programs running on it.
I have checked the CPU usage and it is always at 100%

I have removed all of the unwanted programs
I ran disk cleanup, defrag, and removed unwanted startup applicaiotns from msconfig.

I am out of ideas on what to check for.
Thanks for you help
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#2
Broni

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

Download Process Explorer: http://technet.micro...s/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.
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#3
skgruz

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Please, post some computer info:
- Intel Pentium M processor 1.86GHz 335MHz 1.50 GB of Ram
- used 8.39 GB/ free space 28.8
- I was running AVG 9.0 and I read of the optimization programming slowing down the PC so I removed
I am also running Malwarebytes's
I was also running Windows and when I was performing a scan I got and error 0x800106ba so I removed it
I have also tried to install a program called Advanced SystemCare 3 and have not been able to get the program to run
I have also disable auto update

If you have any recommendations of programs to use that would be greatly appreciated

I am currently installing and running the Process Explorer
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#4
skgruz

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here is the .txt file you asked me to attach

Attached File  Procexp.txt   5.3KB   279 downloads
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#5
skgruz

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last time i was running the prgram i was also in the process of deleting windows defender
i am not sure if this one would be better it was after i restartedAttached File  Procexp.txt   4.63KB   149 downloads
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#6
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I was running AVG 9.0 and I read of the optimization programming slowing down the PC so I removed

Does it mean, you don't have any AV program installed?
How did you remove AVG?

I was also running Windows and when I was performing a scan I got and error 0x800106ba so I removed it

You removed what?

I have also tried to install a program called Advanced SystemCare 3 and have not been able to get the program to run

Worthless program.

I have also disable auto update

Windows updates?
Bad idea.

Process Explorer shows, something is going on there:
Two msiexec.exe processes using 65% of CPU cycles, plus services.exe and rundll32.exe using another 13% each.

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#7
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Well, your second PE log looks quite normal, System Idle Process at 80%. Not perfect but acceptable.
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#8
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I still need the answers to my previous questions.
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#9
skgruz

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I do not have any AV program right now
i used the AVG program avgremover.exe to remove it

I removed Windows Defender due to that error

Ok so i will remove that program

So i should enable the windows update again
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#10
skgruz

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Do you recommend Avast AV program
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#11
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Avast, definitely.
After installation, run full scan.

Make sure, Windows firewall is up.

Run Windows Updates to see, if you're current.
You don't have to set them to "Automatic". I have them set to "Notfiy me...", so I can decide what I want to install and when.
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#12
skgruz

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Ok so i will install Avast right now and run a full scan
i just Malwarebytes and it did not find anything

Windows Firewall is up

Do you recommend using windows defender or was it good to remove
Or should i just keep Avast and Malwarebytes
or is there anything else you would recommend
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#13
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I have Windows Defender installed, but personally, I don't use it.
Windows firewall + Avast + MBAM is pretty solid combination.
You can also add SUPERAntiSpyware Free Edition: http://www.superanti...m/download.html to your arsenal.

Install Avast, run full scan. Run Windows updates.
When done...

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Finally...

Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save AutoRuns.txt file to know location.
Attach the file to your next reply.
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#14
skgruz

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I may install windows defender after I get it up and working.
I am currently installing Avast and of course it is running slow again

After performing a full scan I am going to install TFC
If it does not ask to restart should I restart it.

And then finally I will download autoruns for Windows

At this moment I do not need to start a new topic in the Malware Removal and Spyware Removal area
Sounds like I have a good bit of homework.
I appreciate all of your help
I will be posting my findings as soon as I can
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#15
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OK.
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