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USB Ports Stopped Working


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#1
HarleyRG

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Good evening,

My USB ports stopped working. I have tried RegCure, didn't work. I also downloaded CCleaner, didn't work. I tried to download GlaryUtilities but it wouldn't run.

I printed out from this forum (2/16/09 usb ports stopped working hp laptop) by "TechNerd" and was following the Vista directions to uninstall and reinstall the USB controllers through Device Manager. Do I delete all of them? (i.e., there are 7 or so such as Enhanced, Mass Storage, Root and Printing.

Thanks in advance for your help.
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#2
Neil Jones

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Regcure doesn't fix anything that wasn't already broke and will make problems worse. Please keep away from it with a suitably large barge pole.

You can purge everything under the USB Controllers section. Be aware that if you have a USB mouse or keyboard and you delete the controllers the mouse and keyboard will stop working.
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#3
HarleyRG

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But when I turn the computer back on, Windows will automatically reinstall?
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#4
HarleyRG

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Thank you so much for your help.
It worked and my USBs are back to working.

Thanks to you Neil and to TechNerd, the directions worked perfectly.
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