[rshaffer61]

In the above picture please click on Audio and what does it show for Default Audio Device?

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[spplcs]

[rshaffer61]

Do sounds work if you play a cd or dvd?

[spplcs]

Yes, I just tried it on Windows Media Player when I put in a CD. I do not have any DVDs to try it with

[rshaffer61]

Are you using IE or Firefox?

[spplcs]

I use Firefox, but I have tried it on both

[rshaffer61]

Try booting into Safe Mode with Networking and try it there. If it works then we will look at your startups and services for a problem there.

[spplcs]

I booted in Safe Mode with Networking and had no luck with sound on the internet. (I tried cnn.com and youtube)

[rshaffer61]

I'm beginning to believe it is some multimedia extension not activated in your browsers or you may have a active infection stopping it. All the fix's i have suggested will normally fix the problem.

[spplcs]

I am going to do repair the system files and see if that fixes it. Thank you for all your help!

[rshaffer61]

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions



Revised and Simplified:


Do you have a valid XP CD?

If so, place it in your CD ROM drive and follow the instructions below:

• Click on Start and select Run... type sfc /scannow (note the space) (Let this run undisturbed until the window with the blue progress bar goes away)

SFC - Which stands for System File Checker,
retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.
If you want to see what was replaced, right-click My Computer and click on Manage. In the new window that appears, expand the Event Viewer (by clicking on the + symbol next to it) and then click on System.

[wannabe1]

Do you have Adobe Flash Player installed?

[rshaffer61]

Thanks Wannabe1 I was trying to think of the Flash and the Macromedia I guess it is.

[spplcs]

Yes I have it installed, and I just did the RUN: sfc /scannow and nothing came up.

[rshaffer61]

Hmmm I am wondering if doing a Parallel installation would find a problem Wannabe1?