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Windows XP System Restore


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#1
Challe

Challe

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I need help BAD!!! I some how caught a virus from my daughter playing addicting games. It was something that put itself on my computer called Police pro I think. OK well my computer has now automatically restored its self 4 times. I now have 4 diffrent administrator names. MY computer is soooooooooo slow now. My computer didnt come with any dics to restore or reinstall windows xp. I bought it brand new. What do i do to get my computer back to 1 admin. and back to normal? HELP ME PLEASSSSSSSSSSSE!!!!!
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#2
dsenette

dsenette

    Je suis Napoléon!

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Please read the Malware/Spyware cleaning guide here follow the instructions at the top....

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post an OTL log in THE MALWARE FORUM forum.
(Posting OTL logs or ANY other logs requested in the malware/spyware cleaning guide in any other forum other than the malware forum is forbidden. If you post any of these logs in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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