[revcanon]

I am running Windows 7 Home 64 bit and each time I shut down I receive the message that windows is installing 13 updates. I receive no error messages and all 13 updates seem to install successfully and the computer will shut down. Next time I shut down, however, I get the same message that Windows is installing 13 updates. When I use the Windows Updater, there are zero updates for me to download. Obviously something is interfering with the updates or with Windows 7 ability to know that they have been updated.

Thanks in advance for your help on this.

Edited by revcanon, 22 December 2009 - 03:44 PM.

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Updates not Installed on Shut-down

Although the auto-update seems to run fine and download all that’s needed, sometimes it fails to install during the shutdown process; it seems as if everything is fine but on restarting the process repeats, asking to shutdown again and install the same updates.

You can empty the temp folder used by Windows update and retry to install on restart. In order to do this follow these steps:

Go to Start, then All Programs -----> Accessories -----> Command Prompt -----> and finally click Run as administrator. Continue if you receive a notification (User Account Control notifications can be disabled).

Type or paste the following command at the prompt:

net stop wuauserv

ren %systemroot%\SoftwareDistribution SoftwareDistributionold

net start wuauserv

You can also check if the updates were actually installed and you don’t need to run it again. Do this by accessing the Control Panel and looking in ‘Windows Updates’ to see if anything was installed successfully.

You can also try a more thorough clean-up described below.

You can read the following Microsoft Knowledge Base article for more specific information; note that the article applies to versions of Vista, XP and previous but since the update routine is similar it usually works for Windows 7.

http://support.microsoft.com/kb/958043



General Clean-up of Updates Folders

Restart in safe Mode, which means pressing F8 at the boot up screen; just to make sure keep on pressing it in case you miss it.

Go to the Windows ----> SoftwareDistribution ----> Data Store. Find the file called ‘DataStore.edb’ and delete it.

Go to the Windows ----> SoftwareDistribution ----> Logs and delete everything in here.

Go to the Windows ----> SoftwareDistribution ----> Download and delete everything; you can choose ‘Edit, Select All’ then ‘Delete’ from the toolbar at the top.

Go to the Windows ----> SoftwareDistribution ----> EventCache and delete all you see.

Now restart normally and the auto-update program should reconfigure itself automatically; this means finding out what has been installed on the machine and what needs to be updated. This usually fixes most problems with updates.

[caravelle420]

Try one or both of these suggestions I found here: http://www.brighthub...cles/39019.aspx

Updates not Installed on Shut-down

Although the auto-update seems to run fine and download all that’s needed, sometimes it fails to install during the shutdown process; it seems as if everything is fine but on restarting the process repeats, asking to shutdown again and install the same updates.

You can empty the temp folder used by Windows update and retry to install on restart. In order to do this follow these steps:

Go to Start, then All Programs -----> Accessories -----> Command Prompt -----> and finally click Run as administrator. Continue if you receive a notification (User Account Control notifications can be disabled).

Type or paste the following command at the prompt:

net stop wuauserv

ren %systemroot%\SoftwareDistribution SoftwareDistributionold

net start wuauserv

You can also check if the updates were actually installed and you don’t need to run it again. Do this by accessing the Control Panel and looking in ‘Windows Updates’ to see if anything was installed successfully.

You can also try a more thorough clean-up described below.

You can read the following Microsoft Knowledge Base article for more specific information; note that the article applies to versions of Vista, XP and previous but since the update routine is similar it usually works for Windows 7.

http://support.microsoft.com/kb/958043



General Clean-up of Updates Folders

Restart in safe Mode, which means pressing F8 at the boot up screen; just to make sure keep on pressing it in case you miss it.

Go to the Windows ----> SoftwareDistribution ----> Data Store. Find the file called ‘DataStore.edb’ and delete it.

Go to the Windows ----> SoftwareDistribution ----> Logs and delete everything in here.

Go to the Windows ----> SoftwareDistribution ----> Download and delete everything; you can choose ‘Edit, Select All’ then ‘Delete’ from the toolbar at the top.

Go to the Windows ----> SoftwareDistribution ----> EventCache and delete all you see.

Now restart normally and the auto-update program should reconfigure itself automatically; this means finding out what has been installed on the machine and what needs to be updated. This usually fixes most problems with updates.