Thanks in advance
iTunes/Bonjour
Started by
skat80
, Dec 23 2009 11:22 PM
#1
Posted 23 December 2009 - 11:22 PM
Thanks in advance
#2
Posted 24 December 2009 - 06:58 AM
Could you give us the exact error message?
#3
Posted 24 December 2009 - 01:39 PM
It reads 'The older version of Bonjour could not be removed. Please contact technical support.'
When I try and uninstall Bonjour, it says its on a network resource that's unavailable.
Any ideas?
When I try and uninstall Bonjour, it says its on a network resource that's unavailable.
Any ideas?
#4
Posted 28 December 2009 - 08:32 AM
Here is what I've found so far. It looks like you can use the Microsoft Installer Cleanup Utility to remove the traces of the software left behind. I would highly suggest you perform a proper backup before attempting this procedure.
According to the Apple document I found, you'll want to remove only the entries associated with the following (as applicable):
Bonjour
Apple Mobile Device Support
Apple Software Support
iTunes
QuickTime
If the other programs are functioning properly, you might want to just try removing the entries associated with Bonjour. But once again, make sure you have a good backup, as you can do some damage with the MS cleanup utility if you aren't paying attention.
According to the Apple document I found, you'll want to remove only the entries associated with the following (as applicable):
Bonjour
Apple Mobile Device Support
Apple Software Support
iTunes
QuickTime
If the other programs are functioning properly, you might want to just try removing the entries associated with Bonjour. But once again, make sure you have a good backup, as you can do some damage with the MS cleanup utility if you aren't paying attention.
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