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Microsoft Word


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#1
Betsy

Betsy

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When I try to get into the word application, I get the following message:

Winword.exe - Bad Image application on DLL
c:documentsandsettings/jpag/mydocuments/winspool.drv is not a valid windows image.

Alot a DLL exention documents just showed up under my documents files that were never there. As a get around - I can go to start - programs - word to open a new document. With this open, I can then go back and get into my documents.

???? Thank you.
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#2
gerryf

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repair microsoft word

with word open, HELP > DETECT AND REPAIR

you may be asked for your office cd
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#3
Betsy

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Thank you for the detect and repair suggestion. I tried that and it did not work.
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#4
gerryf

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Try this (with word closed)

start > search > normal.dot

delete any you find

start word
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#5
Betsy

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I tried the start.searach.normal.dot - yes there were two files and I deleted them and restarted the computer. I still have the problem. ???
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