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Help: Computer Keeps Crashing


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#1
jamieb17

jamieb17

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For about two weeks now my computer has started crashing whenever I run a virus scan, go on any website with Flash or Shockwave animation, open any application or even print large documents. I was first told the problem could have been caused by the Altnet registry key, but I deleted that and I still have the problem. I've also managed to run quick scans on Ad-Aware, Spyware Doctor and Norton. I don't know what I should do because if it is a virus, how do I get rid of it if virus scans crash?

Any info would be great. Thanks
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#2
gerryf

gerryf

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty, then post a hijackthis log in THAT forum.
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