[cem3]

Since switching to AVG Anti-Virus protection, I can no longer upload photos or videos. I am afraid of turning off parts of the software since I recently had a rootkit destroy my old computer. I would be VERY grateful for any tips. I am about to give up, uninstall it, and buy Norton again. Thank you!

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In my opinion I would get rid of AVG as it is a resource hog and can slow your system down. Two great AV's we suggest alot here are either Avast or Avira/
Both are free and in the case of Avast which I use personally it upgrades at least once a day and mostly twice a day.
Avira is in my signature below.

Please download Avast from my signature below. Please make sure you do the registration as it is good for a year or more. When it is due simply just reregister it.
Avast in my opinion is better because:
It's FREE to the Home User
It Updates it's Definitions daily
You can scan Individual Files, Folders and Drives
No buying new versions every year

[rshaffer61]

In my opinion I would get rid of AVG as it is a resource hog and can slow your system down. Two great AV's we suggest alot here are either Avast or Avira/
Both are free and in the case of Avast which I use personally it upgrades at least once a day and mostly twice a day.
Avira is in my signature below.

Please download Avast from my signature below. Please make sure you do the registration as it is good for a year or more. When it is due simply just reregister it.
Avast in my opinion is better because:
It's FREE to the Home User
It Updates it's Definitions daily
You can scan Individual Files, Folders and Drives
No buying new versions every year

[cem3]

Thank you!!! I did as you instructed and everything is now working great. I really appreciate this, and so does my family - we have a new baby and everyone was dying to see pictures. THANK YOU VERY MUCH!!!!!!!

[rshaffer61]

You are very welcome and I am glad it all worked out for you. Thank you for letting me know and please ask if there are any other issues you may have in the future.
Thank you for choosing GeeksToGo for help.

[123Runner]

we have a new baby and everyone was dying to see pictures

Congratulations on the new baby.
Be sure you back those pictures up.