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How do I get a printer to work with 2 pc's?


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#31
Spyderturbo007

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It shouldn't make a difference, but can you turn on File Sharing on both PC's? You can do this in the Network configuration page where you find the printer sharing options. Is printer sharing enabled on both PC's?

Sorry for the delay, but I was out of town.
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#32
peterm

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Hi jimiclaptoncarl
Are both computers running windows Vista If yes what are the Vista versions ? If not what are they running ?
To check right click on my computer and left click on properties.

What I type in blue you also type What I type in red is the action eg enter means press the enter button.
On both computers go to the command prompt and type ipconfig enter
What are the results ? We are looking for are IP Subnet and gateway on both computers.
If the computer with the printer is running Vista look in Network and sharing we need the following to be turned on.
Network discovery, File Sharing & Printer sharing. If Pc 2 is also Vista please check that Network discovery is turned on.

Cheers
Peterm

Edited by peterm, 15 January 2010 - 03:27 PM.

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#33
jimiclaptoncarl

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Thanks guys for replying, and sorry I was mia, I was also out of town... :)

Yes, both pcs are running Windows Vist Home Premium 32bit. :)

I don't understand what IP Subnet and gateway on both computers means...



So here's the pc that is not connected to the printer:


Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Link-local IPv6 Address . . . . . : fe80::109e:9e23:e90d:66ed%12
IPv4 Address. . . . . . . . . . . : 192.168.3.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.3.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:2cda:a7e:3f57:fc9b
Link-local IPv6 Address . . . . . : fe80::2cda:a7e:3f57:fc9b%13
Default Gateway . . . . . . . . . : ::

C:\Windows\system32>




And here's the pc that is connected to the printer:


Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Link-local IPv6 Address . . . . . : fe80::65dc:eae7:ab74:7e1%10
IPv4 Address. . . . . . . . . . . : 192.168.3.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.3.1

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:ba:2388:3f57:fc9a
Link-local IPv6 Address . . . . . : fe80::ba:2388:3f57:fc9a%11
Default Gateway . . . . . . . . . : ::

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com

C:\Windows\system32>



And yes network discovery and printer sharing is turned on for both pcs. :)

Edited by jimiclaptoncarl, 21 January 2010 - 05:15 PM.

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#34
peterm

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Hi jimiclaptoncarl
Please go to the command on your computer and type ping 192.168.3.101 enter
What is the result
Is the printer connected to the other computer via USB ?
Make and model of printer. Some MFP'S can be hard if not impossible to setup on a network
Cheers
Peterm

Edited by peterm, 22 January 2010 - 02:32 AM.

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#35
Spyderturbo007

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Hopefully peterm can help you out, because I'm stumped on this one. :)

I'll be keeping an eye on this one as a learning experience.

Edited by Spyderturbo007, 22 January 2010 - 08:40 AM.

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#36
jimiclaptoncarl

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Don't feel bad spyderturbo, thanks for being willing to help! :)

Peterm: I assumed that you wanted me to do the ping check on the computer that is NOT connected to the printer, right? Here's the result:

Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping 192.168.3.101

Pinging 192.168.3.101 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.3.101:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows\system32>


Peterm: Yes, the printer is connected via usb. It is an HP Officejet 6310 All-in-one.

Edited by jimiclaptoncarl, 22 January 2010 - 01:56 PM.

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#37
peterm

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Do not feel bad Spyderturbo007
You have done everything right. (No guarantee I can do better)
This is an odd one, by the look of the ip address it should work. The only thing I can think of is the router could be stopping the 2 computers from talking to each other. Most unusual but can happen.

jimiclaptoncarl
From the computer without the printer connected please go to the command prompt ping 192.168.3.1 enter
Reply or time out ? make and model of modem - router please.
Are you running any extra firewalls like zone alarm etc. What anti virus program are you running
Cheers
Peterm

Edited by peterm, 22 January 2010 - 04:28 PM.

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#38
jimiclaptoncarl

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Peterm: I guess I got a reply?

Here's the results:


Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping 192.168.3.1

Pinging 192.168.3.1 with 32 bytes of data:
Reply from 192.168.3.1: bytes=32 time=1ms TTL=64
Reply from 192.168.3.1: bytes=32 time=2ms TTL=64
Reply from 192.168.3.1: bytes=32 time=2ms TTL=64
Reply from 192.168.3.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.3.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

C:\Windows\system32>


The router is: Linksys Wireless-G Broadband Router Model No. WRT54G2

The wireless usb adapter is: Linksys Compact Wirelss-G USB Adapter Model No. WUSB54GC

Edited by jimiclaptoncarl, 22 January 2010 - 04:29 PM.

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#39
jimiclaptoncarl

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I'm runnin Avast Antivirus on the pc that is conneceted to the printer and on pc#2 McAfee free trial just expired...
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#40
peterm

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Linksky do not normally stop computers from talking - same with avast.
Ok this is going to be a loooong hard one to work out. Because you can talk to the router and not the computer either the router is stopping the talk or some program you are running is stopping the talk.
On the computer with the printer go to the taskbar in the bottom right hand corner and right click on the blue ball with an A inside it.Left click on Stop on access protection go to the other computer and at the command prompt
ping 192.168.3.100 enter Do you get a reply or time out.
No need to post a log just say time out or reply. After you have done that go back to the other computer
and renable the avast by clicking the same as before.
On both computers go to the Network and Sharing center. Under the picture of the world is a blue customise button
click on this. Is the location type public or private.
Also in the Network and Sharing center down the bottom of the window is Show me all the shared network folders on this computer. What shows up on the computer wither with the printer attached.

Cheers
peterm

Edited by peterm, 22 January 2010 - 05:55 PM.

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#41
peterm

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Ok your printer is a network printer. This means it can be connected straight to the router via a network cable
and you can print to it at any time. You do not have to have the other computer turned on to print.
But it does not answer why the file sharing is not working.
Was the router setup by your Dad ? If yes did he enable any firewall settings such as
Filter Internet NAT Redirection ?

Hate to ask the bleeding obvious but when you are doing your ping test both computers are booted on.
Cheers
peterm

Edited by peterm, 23 January 2010 - 02:13 AM.

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#42
jimiclaptoncarl

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Do you get a reply or time out.


I get a reply. :)



On both computers go to the Network and Sharing center. Under the picture of the world is a blue customise button
click on this. Is the location type public or private.

The location for both pcs is private.



Also in the Network and Sharing center down the bottom of the window is Show me all the shared network folders on this computer. What shows up on the computer wither with the printer attached.

On both pcs , it says "No items match your search." and there's nothing in the "shared by me" folder.



Ok your printer is a network printer. This means it can be connected straight to the router via a network cable
and you can print to it at any time. You do not have to have the other computer turned on to print.

So that means, I just conncect the printer to the router with an ethernet cable, and then it should work?


Was the router setup by your Dad ? If yes did he enable any firewall settings such as
Filter Internet NAT Redirection ?

Nope the setup was done by BestBuy's Geeksquad... so I don't no what he did..


Hate to ask the bleeding obvious but when you are doing your ping test both computers are booted on.

Both pcs were on during the ping test, they're suppose to be, right?

Edited by jimiclaptoncarl, 23 January 2010 - 11:41 AM.

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#43
peterm

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I get a reply.

Ok we need to see which anti virus is stopping the network Did you stop both McAfee and Avast or just Avast.
Just to make sure we have it right please leave Avast running and stop McAfee. Can you ping the computer with the printer ?
If No then stop Avast renable McAfee and try to ping again. I am trying to see which anti virus is stopping the network.
I hope it's McAfee - since it has expired. Is the Avast the free version?

On both pcs , it says "No items match your search." and there's nothing in the "shared by me" folder.

Ok this shows that the Share is not right we will work that out next after we get the computers talking. That is if you need to share files. If you do not need to share files then we can look at just networking the printer.

So that means, I just conncect the printer to the router with an ethernet cable, and then it should work?

Kind of, you plug the network cable in and then we set the computer to talk to the printer via TCPIP. Do you have the disk for the printer?

Cheers
Peterm
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#44
jimiclaptoncarl

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No,I don't need to share files..

Ok, I turned off McAfee, and I pinged the computer with the printer and got a reply. :)

Guess what, it was McAfee on the computer connected to the printer that was causing the problem! I disabled McAfee and now I see the pc with the printer!

Also, Since you told me my printer was a network printer, I hooked up an ethernet cable from the printer(didn't know I could) to the router and I was able to print from both pcs! :)

That works too! :)

Do you recomend uninstalling McAfee and installing Avast in the pc without the printer?

Thanks a lot Peterm, for sticking with me! ;)

Everything works now! :)

Edited by jimiclaptoncarl, 23 January 2010 - 06:50 PM.

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#45
peterm

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Do you recomend uninstalling McAfee and installing Avast in the pc without the printer?

YES

Thanks a lot Peterm, for sticking with me!

Thats what we are here for.
And thank you Spyderturbo007 for not giving up.
Cheers
Peterm

Edited by peterm, 24 January 2010 - 01:53 AM.

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