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Black screen, saying no operating system found


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#1
winningrun

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I have a spare computer, which is a HP pavilion ze5705EA cel 2.8GHz which is about 5 years old.

When starting the computer, the hp logo comes on then the screen goes black, and then it says "no operating system found"

I've tried loading the operating system CD, but it keeps saying, no hard drive installed on the computer?

Is this terminal or can the computer be operational again?
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#2
phillipcorcoran

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At a guess from your post I'd say the hard disk has failed and needs replacing.
However, before you go out and buy a new disk, find out what make the existing one is
then download the maker's diagnostic tool from their website.

The diagnostic tool is downloaded in the form of a utility which makes a bootable CD. You then re-boot from that CD and the diagnotic tool runs inside it's own version of DOS.
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#3
winningrun

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Can you advise how I would check what type of hard drive it is?
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#4
Spyderturbo007

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The fastest thing might be to open the case and check the label on the drive.
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#5
123Runner

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Do you get any info on the POST screen for bootup?
Is the drive seen in the bios? If not seen in bios, then it is probably dead.
Open the case and see if the drive has power going to it.
Reseat the power cable (WITH POWER OFF)
Try turning it on again and see? if you can hear the drive try to run.

The following is the way to get to bios and then once in change the boot sequence.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL or F1 or F2 or Esc or F10 button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Hopefully you have already put the XP cd (or boot cd) in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:
"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over. Then follow the prompts or if you need assistance we will help.

123runner
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