[diluted]

I have a Dell desktop, and all my USB ports quit working. I have tried doing numerous things, but I use a mouse via USB. Without that, I am unable to move around and click what I need to. I even looked up using the keyboard instead of a mouse, and that didnt work.

Does anyone have any ideas?

Thanks in advance.

diluted

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If it's a relatively recent Dell machine with only five USB ports on the back, sound, network and graphics, your only real option is a Windows Repair as it sounds like the USB drivers are corrupt. If it was a machine with the ability to connect other types of mouse to it (PS/2 for example) you could purge the drivers with it and it should solve the problem. Unfortunately a totally USB set up is prone to this sort of catch-22 situation where you need to delete the bits you need using the bits that you can't use because the bits that drive them need deleting. It's why I cannot recommend a total USB set up, especially under XP.

Your original Dell CD is what you need and there's a sticky at the top of the forum for Windows repairs. Also remember to go to Windows Update afterwards.

Edited by Neil Jones, 29 December 2009 - 03:57 AM.

[Neil Jones]

If it's a relatively recent Dell machine with only five USB ports on the back, sound, network and graphics, your only real option is a Windows Repair as it sounds like the USB drivers are corrupt. If it was a machine with the ability to connect other types of mouse to it (PS/2 for example) you could purge the drivers with it and it should solve the problem. Unfortunately a totally USB set up is prone to this sort of catch-22 situation where you need to delete the bits you need using the bits that you can't use because the bits that drive them need deleting. It's why I cannot recommend a total USB set up, especially under XP.

Your original Dell CD is what you need and there's a sticky at the top of the forum for Windows repairs. Also remember to go to Windows Update afterwards.

Edited by Neil Jones, 29 December 2009 - 03:57 AM.