Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Blue screen


  • Please log in to reply

#1
enriqfd

enriqfd

    New Member

  • Member
  • Pip
  • 5 posts
Hello,
I┤m new in this forum.

I need your help I have problems with my Toshiba Satellite, It cames with the windows vista (32 bits).

I┤ve been dealing with a blue screen, could some one help me with this error?

the error is :

BCCode: 124
BCP1: 00000000
BCP2: 8643D3F0
BCP3: B265C000
BCP4: 00000175
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1


C:\Windows\Minidump\Mini122909-01.dmp
C:\Users\Enrique\AppData\Local\Temp\WER-224235-0.sysdata.xml
C:\Users\Enrique\AppData\Local\Temp\WERD2E8.tmp.version.txt

In your experince is it a software issue or a Hardware issue? :) :)

Thanks in advance
  • 0

Advertisements


#2
Broni

Broni

    Krakˇw my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Happened once?
  • 0

#3
enriqfd

enriqfd

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
No,
It happen a lot of times.
But the last 3 days 1 per day.

Only with Videos or Pc Games
  • 0

#4
Broni

Broni

    Krakˇw my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
  • 0

#5
enriqfd

enriqfd

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
My

Processor it is :

AMD turion X2 Dual-core Mobile RM-70 2.0 GHz

The blue screen data it is:
}

==================================================
Dump File : Mini122909-01.dmp
Crash Time : 29/12/2009 09:04:50 p.m.
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x8643d3f0
Parameter 3 : 0xb265c000
Parameter 4 : 0x00000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+69dd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122909-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122709-01.dmp
Crash Time : 27/12/2009 03:43:03 p.m.
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x84f07028
Parameter 3 : 0xb665c000
Parameter 4 : 0x00000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+69dd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122609-01.dmp
Crash Time : 26/12/2009 02:40:58 p.m.
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x85e533f0
Parameter 3 : 0xb265c000
Parameter 4 : 0x00000185
Caused By Driver : hal.dll
Caused By Address : hal.dll+69dd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122609-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

And my Laptop Temperature it is : Core 77C ( I can't copy paste the report)
  • 0

#6
Broni

Broni

    Krakˇw my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Was that temperature taken while laptop idle, or while playing some game.
If idle, I'd like to see another reading while playing a game.
  • 0

#7
enriqfd

enriqfd

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Not so high... just 90C in 15 minutes of playing....
  • 0

#8
Broni

Broni

    Krakˇw my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
According to this site: http://www.cpu-world...M70DAM22GK.html, your processor max. temp. is 100C, so you may be OK, but it looks little bit high to me.
I'd try to clean vents, using a can of compressed air and elevate the laptop. See, if BSODs will still happen.
  • 0

#9
enriqfd

enriqfd

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Thanks Broni, for your Help!!!.
  • 0

#10
Broni

Broni

    Krakˇw my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Keep us posted :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP