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pc shuts off and restarts playing games, pls help


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#31
rshaffer61

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On that window click on Custom size
Then in the little windows marked Initial and Maximum size set them both for 667
Click Apply and then OK
Let me know if this stops the Virtual Memory error messages.
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#32
Lori12

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Ok, I set 'em both to 667 MB.

I think the only way I'm gonna know for sure if it stops the messages is to run one of my games that's one of the newer, larger games that I know for certain always shuts my pc off. If it plays ok and I receive no message, does that mean it's fixed? At least til the memory I ordered gets here?

Thx.

P.S. It may be a while before I can reply back, maybe early evening.
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#33
rshaffer61

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ok no problem I should still be here. I will await your return.
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#34
Lori12

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Ok, the game played fine for about 20 minutes (which is about 15 minutes longer than usual) before the pc shut down and restarted. Then the usual "the system has recovered from a serious error" message. No message about the virtual memory though. Guess I'll just have to wait for the memory I ordered to come in. If that doesn't work then I don't know what to do.

Here's the info that popped up onscreen:

geekstogo2.JPG

Edited by Lori12, 02 January 2010 - 02:41 PM.

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#35
rshaffer61

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Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
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#36
Lori12

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It's gonna take several screenshots because it says 40 crashes and I can't fit them all on one shot, hold on a sec....
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#37
rshaffer61

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I only need the last couple of days. Forget the rest
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#38
Lori12

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gtgA.JPG

gtgB.JPG

gtgC.JPG
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#39
rshaffer61

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First 4 errors are from your ATI video card.
Go HERE and get the Graphics driver first one in the list. Download it and save it to your desktop for easy finding later.
It looks like your driver is faulty and causing part of your issue.
I would then suggest you go to Device Manger and in Video find your video driver. Right click on it and click on update. When asked where to look point it to the driver you downloaded to your desktop earlier.
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#40
Lori12

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Ok, I did all this but it's doubtful I did it correctly, I like to never even found the device manager. The only thing it listed that sounded right was "video codecs", it has several options and I didn't know what to do but I think I installed that driver thing you linked me to and updated it but I'm not sure because I have no idea what I'm doing lol Is there a way to know for sure? It made me restart the pc and when I did the screen text and icons were all great big, I had to go back and set the resolution to 1440 by 900, or whatever it is and that fixed the screen back to normal.



When asked where to look point it to the driver you downloaded to your desktop earlier.

Not sure I did this part right.

Edited by Lori12, 02 January 2010 - 08:30 PM.

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#41
Lori12

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:) :) :)
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#42
rshaffer61

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Sorry I forgot to include the instructions to the Device Manager
Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#43
Lori12

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Is this what you want a picture of?

gtgA1.JPG
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#44
rshaffer61

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Yes now the entry that says Display Adapters is the one you need to expand.
In there you should see the ATI graphics card 200 series. Right click on it and then click on Update Driver When it asks about new driver then point it to the driver I had you download to your desktop.
Is that file with a A on it next to Big Fish Games the file you downloaded?
If so it is a zipped or compressed file. It may need to be uncompressed. Do this by double clicking on it and then having it extract the file inside to your desktop.
This is the file you need to have the update look at.

BTW great looking background on your desktop.
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#45
Lori12

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No, that's just the icon for the disk defragmenter, I like the colors lol
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