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CD-ROM1033 drive problem


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#1
penelopepony

penelopepony

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:)

I Have no idea what this means, everytime I attempt to load my MSOffice spc 1 I get an error 1305, MOS.DLL, and to check CD-ROM1033 drive. I'm totally confused.


:)

Here's the error report:

Error 1305 Setup cannot read file
C:\Program Files\Microsoft Office\Office10\VS Runtime\1033\compsvcspk.gui.dll.
Check your connection to the network, or
CD-ROM1033 drive. For other potential solutions to the problem,
see D:\FILES\PFILES\MSOFFICE\OFFICE10\1033\SETUP.HLP

Here's my CD-ROM info:

Drive D:
Description CD-ROM Drive
Media Loaded Yes
Media Type CD-ROM
Name TSSTcorp CDW/DVD TS-L462C
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate 890.03 kbytes/sec
SCSI Target ID 0
PNP Device ID IDE\CDROMTSSTCORP_CDW/DVD_TS-L462C_______________TO10____\FFFFFFFFFFFFFFFFFFFF20202020202020202020
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5593 (xpsp_sp3_qfe.080502-1245), 61.50 KB (62,976 bytes), 4/14/2008 7:00 AM)


TY
Penny penelopepony@hotmail.com

Edited by penelopepony, 30 December 2009 - 10:17 PM.

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#2
SRX660

SRX660

    motto - Just get-er-done

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If you have tried using other CD's in the drive and have no problems with them, then the Microsoft Office is either dirty or scratched. I personally use a microfiber cloth and water to clean CD's. If the CD is scratched badly enough it is useless.

If you have problem's with other CD's then it could be a drive problem and the drive may be failing.

I would see if office will install on a different computer if cleaning it does not help.

SRX660
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