[rshaffer61]

Could be and if the control is on the case then I would say it is a driver that could be missing. Do you have the original motherboard drivers cd?

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I should have the driver cd's somewhere. I don't want to mess up my computer any further, since I need my computer on a daily basis and just spend a couple days getting my computer fixed from the computer virus/malware thing. I wasn't sure if there was just a quick button from an options menu to click or not, incase that got changed by accident.

[computer1210]

I should have the driver cd's somewhere. I don't want to mess up my computer any further, since I need my computer on a daily basis and just spend a couple days getting my computer fixed from the computer virus/malware thing. I wasn't sure if there was just a quick button from an options menu to click or not, incase that got changed by accident.

[rshaffer61]

I can't say that for sure but there is a way to have the system check the system files and correct anything that may be corrupt or missing.

[computer1210]

Ok. How do I go about doing a systems check?

[rshaffer61]

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions



Revised and Simplified:


Do you have a valid XP CD?

If so, place it in your CD ROM drive and follow the instructions below:

• Click on Start and select Run... type sfc /scannow (note the space) (Let this run undisturbed until the window with the blue progress bar goes away)

SFC - Which stands for System File Checker,
retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.
If you want to see what was replaced, right-click My Computer and click on Manage. In the new window that appears, expand the Event Viewer (by clicking on the + symbol next to it) and then click on System.

[computer1210]

Ok, so I don't have the correct CD it's asking for. It's asking for Windows XP Professional SP3 version cd, but I can only find an SP2 version cd and it will not accept it. I tried the other option you mentioned without the cd, but that didn't work either for me.

[rshaffer61]

OK is it possible to borrow a cd from a friend that will work?
You only need it for testing purposes and maybe a repair or parallel installation.
Your Reg key belongs to you so we can use any cd that is the same as what you have installed on your system, Home, Media Center or Pro

[computer1210]

I looked through the house again, and no luck finding the correct cd. It's asking for Windows XP Professional Service Pack 3 cd. My other family members' computers have different versions, and I tried those disks but it won't accept them.

[rshaffer61]

I can wait till you find one that will work. The nice thing is I am here most of the time so when you do find one just send me a pm and I will be here to help. I would like to do this right and I'm sure you do also.
The other option is to backup the data, format and start all over.
Is there a sticker on the side of the system or the bottom with a reg key and the version originally installed on the system?
Let me know if this is a option and i will include the instructions for making a Linux live cd and to backup your data.

[computer1210]

I will see if I can find a copy of the cd. I don't think I want to format my computer and start all over just incase something goes wrong and it puts me in worse scenario for just a little sound volume error. Thank you for the suggestions though.

[rshaffer61]

Well format is the last thing we want to advise anyone to do. So let's work toward the Repair or the Parallel installations.