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Gateway 508GE Reformat


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#1
lindalou_two

lindalou_two

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I used the (Destructive) reformat from my hard drive. At the end of it, I answered all the questions asked and was told 'Thank You' and to click finish which I did. My monitor went black and I thought the computer was rebooting but it did NOT reboot. It just shut down and now when I try to reboot, the key board is not commnicating. It powers on but does not do anything else whatsoever. I can not use it at all nor will another key board work. The tower will accept a disc, the disc drawers will open, but they do not let the disc play. The monitor comes on with a dark screen with a small rectangle box up in the left hand corner that has D SUB in it but then goes directly into power saving mode, all within about thirty seconds or less. Before when it was working right, the ONLY way to turn the tower off, was to go through the start button on the monitor. Now I can turn it on and off anytime without the use of the monitor. It is as if the three pieces are not communicating. I had saved all my personal data elswhere already. That's not the issue. My computer has served me well and has been like a trusted friend to me. The only reason that I reformatted was it was running sluggish and I was afraid it may have picked up something off the internet. Almost two years ago, I had reformatted from my hard drive but I used the (backup) mode at that time and had no problems that I recall. Also at that time, since I did not receive an "Operating System's Restore Disc" with the purchase of my computer, I had purchased one through the mail. I ordered the "Gateway Applications, Drivers, and Operating System RESTORE DVD" for later use. Since I could not find my disc at this time, I chose to use the hard drive reformat again, but this time I used the (Destrutive) reformat. And now, I can not use my system what so ever. I really was destrustive, so it appears. Any and all help is greatly appreciated. Many, many thanks to each of you. Linda

Edited by lindalou_two, 04 January 2010 - 06:28 AM.

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#2
123Runner

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Hello lindalou_two.... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you.

Have you gone in to the bios to make the 1st boot device to be the CD/DVD drive?

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL or F1 or F2 or Esc or F10 button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Hopefully you have already put the XP cd/recovery CD in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:

"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over. Then follow the prompts or if you need assistance we will help.

123runner
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#3
lindalou_two

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:) Hey 123runner,

Thank you kindly for the welcome and for trying to help me.

The key board is not commnicating. It powers on but does not do anything else whatsoever after that. I can not use it at all nor will another key board work. I did try and do exactly what you said with each of the keys several times just to see if MAYBE it would communicate, but I had no luck at all.

Again thank you. I'm headed for church and don't know when I'll be back to the forum.

Linda
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#4
lindalou_two

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:) Please, if anyone knows anything that might help me, it will be much appreciated. I can not get into my computer BIOS to try and fix my problem. The keyboard does not communitcate with my system.

Thank each of you so much!!!
Linda
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