Edited by lindalou_two, 04 January 2010 - 06:28 AM.
Gateway 508GE Reformat
Posted 01 January 2010 - 09:15 AM
Posted 01 January 2010 - 10:31 AM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you.
Have you gone in to the bios to make the 1st boot device to be the CD/DVD drive?
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL or F1 or F2 or Esc or F10 button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
Hopefully you have already put the XP cd/recovery CD in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:
"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over. Then follow the prompts or if you need assistance we will help.
Posted 03 January 2010 - 07:11 AM
Thank you kindly for the welcome and for trying to help me.
The key board is not commnicating. It powers on but does not do anything else whatsoever after that. I can not use it at all nor will another key board work. I did try and do exactly what you said with each of the keys several times just to see if MAYBE it would communicate, but I had no luck at all.
Again thank you. I'm headed for church and don't know when I'll be back to the forum.
Posted 09 January 2010 - 06:27 AM
Thank each of you so much!!!
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