Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

blank blue screen


  • Please log in to reply

#31
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Nah Let me find another tech who can get the exact instructions.
We're ok I'm just not that good with network setup stuff.
  • 0

Advertisements


#32
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Try this

Open IE and go to tools.
Go to tools and then internet options.
Go to the connections tab and at the top click on setup.
Follow the setup wizard.

  • 0

#33
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Already tried that several times - I choose "connect using broadband connection that is always on", and it says your broadband connection should already be configured and ready to use. If I choose "set up a home or small office network" it says that the wizard cannot find your network hardware. So something is definitely missing, I just don't know what.
  • 0

#34
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Please Go to
1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4: Expand the entry for Network Adapters
5: Now take a screenshit

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
  • 0

#35
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
There is no network adapters, so maybe that's the issue. Attached is the screenshot. The modem listed is disabled, not sure if that matters, but I tried to enable and got message that windows cannot enable.

Attached Thumbnails

  • screen.JPG

  • 0

#36
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Ah ha the mystery brightens a little. i see the sm bus is also not working correctly. That is the motherboard chipset driver.
Get that installed and the network may start working.
  • 0

#37
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Easier said than done, I've installed all the CD's that came with the computer, and the Dell site doesn't allow you to save drivers, only install them, so now I need figure out how to get the driver...
  • 0

#38
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
What is the model of your Dell system?
I will try to find the chipset and network driver for your system.
  • 0

#39
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Dell dimension 3000 desktop

Thanks
  • 0

#40
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Go HERE and install the only Chipset driver and then the network Driver I would say if it is Wireless then get the first driver in that area.

That should take care of those two errors
Let me know how it goes once these are installed.
  • 0

Advertisements


#41
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Yes!!!!!! That did it! I found the dell page earlier using firefox and the only options were install or don't install. So now I used IE and it worked.

Now the only remaining issue is sleep ... I mean choosing from the 2 windows xp OS when I restart computer. You mentioned earlier about editing boot.ini file, not sure how I do this.
  • 0

#42
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Great glad to hear those two issues are now resolved. As for the two OS boot please do the following for me.

Please do the following in the exact steps. Failure to do so could make the boot.ini damaged and cause unstable or unusable results with your system.:

Save a Backup Copy of Boot.ini

1. Click Start, click Run, type sysdm.cpl and then click OK.
2. Click on the Advanced tab, and then click Settings
3. In the Startup and Recovery area at the bottom click Settings.
4. Under System Startup click Edit. This opens the Boot.ini file in Notepad ready for editing. (Copy and paste the entire contents of this in to your next reply)
5. In Notepad, click File on the Menu bar, and then click Save As.
6. First in here change the location in the top white drop down box to Desktop. Then in the file name change to Boot.old and save as Text Document(*.txt) and save it to your Desktop and then click Save
  • 0

#43
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
OK, here it is:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS0
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS0="Microsoft Windows XP Home Edition" /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /noexecute=optin
  • 0

#44
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
This line is probably the one that needs ot be deleted.
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /noexecute=optin
Then save the file and reboot.
  • 0

#45
ubonline

ubonline

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Looks like that worked, I don't get asked to choose OS during startup. But now I get message about low disc space when I try to download anything. It's not a new computer but there seems to be a lot of used space already.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP