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Windows Live Messenger Installation Problem

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Amro J.

Amro J.

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Hey all,
Well I recently installed Windows 7 on my computer. I'm having a problem installing Windows Live Messenger. I got the latest Windows Live Installer from their website I chose only to download the Messenger and when installing I get to about 51% "Downloading Messenger" and stops. Gives me an error 0x800b0004. Can anyone help?
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Robin Hood

Robin Hood


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Hey Amro J. :)

Have you tried uninstalling (if it did install at all) and reinstalling? If not, follow these instructions:

To uninstall:

1. Go to Start
2. Click Control Panel
3. Click Uninstall A Program
4. Remove Windows Live and any associated programs

If it doesn't uninstall, please download the Windows Installer Cleanup Utility:


Install this utility and then remove any Windows Live programs.

To reinstall:

1. Go to the following site to redownload the installer (save to your desktop):


2. Double click the installer
3. Follow the prompts

I hope this helps. Please let us know how it goes. :)
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