I'm having big problems with my laptop, which runs Windows XP SP3.
I think I had a virus attack, which I tried to clean. But my laptop froze, and would not turn on. When I press the power button, it starts the initial process, i.e. Tells me processor speed, RAM etc. Then the screen goes blank and the HD light turns off.
I have tried to reinstall XP using the CD. This boots up, and I tried to reinstall XP. It seemed to be working, in that it deleted files and then reinstalled them, before saying it needed to restart. This time I got the windows XP loading screen for a while, before it crashed again. I've also since tried to start in safe mode, but this just lists error messages.
I'm getting to the point where I just want to put a fresh install of XP on. But there are some files in My Documents I want to save first, and don't know how to do so.
Does anyone have any ideas at all?