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borderlands crash thing


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#1
carnaje

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ok i keep trying to load boarderland and windowes keep closing it in that wierd message block they use, when i close it i get a "runtime error r6025 pure virtual function call" i dont know if you all could help but iv lookd for a solution to this for the whole day and cant figure it out or find an answer. so ..... ugh help plz.?. i guess. :) :) :)
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#2
rev_olie

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Hi,

Welcome to GeeksToGo :)

I need you to get 2 logs for me please.

Download, and install WhoCrashed
  • Launch the program (Right click the desktop icon and choose Run as Administrator)
  • Click Analyze button.
  • WhoCrashed will create report.
  • Copy, and paste it into your next reply.

Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) double click on the shortcut.
Then once its running:
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and attach it to your next post

Don't include anything under the line "DEBUG- PCI"

The attached picture can be used for reference

Thanks

Attached Thumbnails

  • Everest.jpg

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#3
carnaje

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the first (who_crashed) attached is in paint (its the only way i know how) and its what happened when i tried who crashed, i dont know if thats what u want or not.
the second one(report) is when i used Everest and did what u said this is what came up.
i thank u for helping me with this its just a pain. lol.
but i think thats all u wanted im not closing any of it down so if u need i can do the thing. thnx agian for helping me with this.

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  • who_crashed.jpg

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#4
rev_olie

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Yes that error is normal for everest.
Its the driver used to associate the information.

Also the Who Crahsed it report has not been attached. However may I get you to run a different log tool, I've got your post mixed up with another 1, sorry :)

Please download VEW and save it to your Desktop:

Setting up the program
Right-click VEW.exe and select Run as Administrator then under Select log to query, select:
  • Application
  • System
Under Select type to list, select:
  • Critical (Vista only)
  • Error
  • Click the radio button for Number of events
  • Type 20 in the 1 to 20 box
  • Then click the Run button.
  • Notepad will open with the output log.
Load the log
  • Save the log to your desktop
  • On your reply click Choose File
  • Click the upload button

Edited by rev_olie, 03 January 2010 - 07:32 PM.

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#5
carnaje

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this is what happened when i tryed to do it.

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#6
carnaje

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everest goes into alot of detail. i dont mean to sound nosy but what does all that detail tell you, other then all about me LOL. joking but really i would like to know why you needed theis and what you do with them.
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#7
carnaje

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ok i just need to know that someone is still helping me. just like a quick message is fine thnx.
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#8
rev_olie

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Sorry but it was 3am here and I do need to sleep :)

The error you got it usually because the program was run incorrectly.

You need to download the program, best option would be to download it to your desktop and then right click the file and select Run as administrator

Everest is a system hardware report collection tool. Its used to find information about your system and what is used to run it.
I usually request that tool and report be made for a couple of reasons:
  • I can see what hardware you have on the system
  • I can check your hardware against the requirment of the game to make sure it can run the game
  • It allows me to search and provide drivers if necesary

Although its not always used it just saves asking for it at a later date.
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#9
carnaje

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srry i didnt mean to be a nag :)
iits just iu was getting answers then all of a suden no answers.

anyways i got the VEW to work but the report is to big for my screen so i put it on microsoft pad and ill attach it.

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#10
rshaffer61

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WhoCrashed tells us about possible driver problems.
Everest tells us about your system and gives us some insight into how your system is configured.
Your VEW logs shows borderlands itself is the problem.
Is this a retail version of the game or a downloaded copy?
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#11
carnaje

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its a downloaded version from steam that i bought threw them saterday night.
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#12
rev_olie

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haha no problem, should be here all day now :)

With your install being through Steam, we can verify the integrity of the install:

Verify the integrity of your files.

1. Right click Borderlands under the My Games tab in the Steam window

2. Click Properties.

3. Click on the Local files tab.

4. Click Verify integrity of game cache....

5. Let it finish verifying your game files. It should show a few files that fail the verification and are automatically updated.

6. Let it finish updating the files.

7. Launch Borderlands.

Hopefully it will find and repair something that failed :)
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#13
carnaje

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so when i did that nothing came up, and when i tried to play the same thing happened. should i defrage the cache and try agian.
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#14
rev_olie

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I'm actually not sure if anything pops up so that's ok, the third column along I think should say verifying something like that.
But yes try a defrag now and then try and verify it again and see what happens there.
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#15
carnaje

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ok so i did a defrage then i verifyed agian and i still have the problem where i cant get into the game. should i post the messages im getting?
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