[jay_lpool]

i cant seem to get an answer in the bitdefender forum so thought id try here to:

i used to run avast pro, i uninstalled avast restarted my pc and that went fine, i installed bitdefender and it told me to restart my pc, just before it was about to start i got a bsod, i know for a fact i havnt got a virus on my pc as i run tests before i uninstalled avast with a few programs inscluding bit defenders online scanner.

i cant uninstall bd in safe mode as it says i cant, i downloaded the full update which was nearly 70mb but that says it cant run in safe mode, what can i do?

i am running windows 7 32bit

could anyone please help, everytime i try to run in normal mode i get a bsod, cant seem to find any memory dumps either, since installing the software i have read a lot about there bein issues with bsods but i cant seem to find any topics that show how to fix it, what i have found suggested updating the sftware as it needed an update to replace the files that were causing the issue, i have been in normal startup once and it said it was completely up to date, no i cant seem to get back in normal mode at all

thank you

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Download the BitDefender Uninstall Tool: http://www.bitdefender.com/uninstall
First right-click on the red BitDefender icon near the system tray choose on Exit.
Wait a few seconds. Afterwards double-click on the BitDefender uninstall tool.
You will need to reboot your computer for the changes to take effect.

See, if it'll work from Safe mode.

If it won't, use system restore from safe mode to some day from before installing BD. It may get rid of some BD startups, and it may let you get into normal mode.

[Broni]

Download the BitDefender Uninstall Tool: http://www.bitdefender.com/uninstall
First right-click on the red BitDefender icon near the system tray choose on Exit.
Wait a few seconds. Afterwards double-click on the BitDefender uninstall tool.
You will need to reboot your computer for the changes to take effect.

See, if it'll work from Safe mode.

If it won't, use system restore from safe mode to some day from before installing BD. It may get rid of some BD startups, and it may let you get into normal mode.