[Haileyx]

Hi i don't know much about computers/laptops at all, but i have a Dell Laptop and it loads up the normal booting way but then comes to a blue screen and comes up with a message about not enough virtual memory, it says some other things but the message quickly disappears, ive tried things by pressing f12 and f2 in setup but nothing helps, ive put the windows xp pro disc in but nothing seems to work. any advice?

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but i have a Dell Laptop and it loads up the normal booting way but then comes to a blue screen and comes up with a message about not enough virtual memory, it says some other things but the message quickly disappears

Does it continue to boot into windows then or does it reboot?
If it goes into windows then do the following.
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program


If it doesn't then do this:

• Start your system and at the Second post screen tap on F8 to get to the Boot Menu
• Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
• Click Enter to disable it
• The system should reboot and if not then do so.
• When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

[rshaffer61]

but i have a Dell Laptop and it loads up the normal booting way but then comes to a blue screen and comes up with a message about not enough virtual memory, it says some other things but the message quickly disappears

Does it continue to boot into windows then or does it reboot?
If it goes into windows then do the following.
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program


If it doesn't then do this:

• Start your system and at the Second post screen tap on F8 to get to the Boot Menu
• Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
• Click Enter to disable it
• The system should reboot and if not then do so.
• When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

[Haileyx]

thanks for your help i shall i try the 2nd option you gave now and sorry my information wasnt very clear i was in a rush. After the message disapperars it just restars the laptop

[rshaffer61]

Virtual memory low will usually in my experience not cause a system to reboot. There seems to be another issue that hopefully will be discovered with the technical information given from the BSOD you will get.

[Haileyx]

hmm i have no idea :| im only 15 you see and im not good with technical stuff haha.
well i pressed f8 and its come up with:
Safe mode
Safe mode with networking
Safe mode with command prompt

Enable Boot Logging
Enable VGA Mode
Last known good configuration
Directory services restore mode
Debugging mode
Disabel automatic restart on system failure

Start windows normally
Reboot
Return to Os choices menu.

which one shall i go on? thanks for the help by the way

[rshaffer61]

Disabel automatic restart on system failure

[Haileyx]

it's just done the same as before

[rshaffer61]

Hmm strange for sure. Try redoing the above step but this time highlight Safe Mode and then click Enter.
Does system bootup correctly then?