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Blue screen with no error codes in xp


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#1
Jay_jay_01

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Hi my computer is driving me mad I had installed xp with windows update on auto third time I had used my pc after the install my computer started to act wierd on start up it kept just turning off by itself then I started to get a blue screen with some error page the new page is not of same or equal value as the old page something like that I no I'm not helping much with vague details but after that message which kept happening it said on the blue screen about a video card to disable it and shadowing and caching so I disabled the video card as it said hardware problem afterwhich the bluescreen started to appear before the xp could load just after the f8 option to start in safe mode, good last known config anything I pressed it went to the blue screen so me being clever tried to install xp fresh the cd loaded I formatted my harddrive and then it went to the bluescreen this time with no error code just. Windows has encountered a problem and has shut downto prevent damage with no error code now I am afraid I do not have an os installed and now I can't access or do anything I hope none of my hardware has failed as I can't afford to pay to get it repaired let alone buy another. As I no you will need more info just leave a message saying what info you need and I'll try answer your questions asap update I am now getting a error message driver irql not less or equal with technical info : *** stop: 0x000000D1 (0X00000000, 0X00000002, 0X00000002, 0X00000001, 0X00404856)

Forgive bad typos writing on a iPod got no working pc too use
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#2
Jay_jay_01

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Update there is now a new blue screen saying : stop c000021a fatal system error session manager process terminated unexpectedly with 0x0000263 the system has been shut down


IF SOMEONE COULD HELP ASAP THAT WOUlLD BE GREAT AS I HAVE A DEADLINE DUE SOON FOR MY UNI WORK AND NEED ACCESS TO THE INTERNET
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#3
rshaffer61

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First is the XP cd Genuine or a downloaded or burned copy?
Second have you tried to boot into the Advance boot Options Menu and try Last Known Good Configuration That Worked or even Safe Mode?
You need to do a backup of the data files just to be sure. You can do this by using a Linux live cd. I am including those steps for now.


Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

[b]Thanks to happyrock

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#4
Jay_jay_01

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Firstly it's a xp copy but even when I try install xp home edt which came with the of it's starthalf way through installation then go back to the blue screen about a serious problem and I have tried last known good confi and safe mode they load half way and show the bluescreen I have tried to use a windows live cd which I think is the same as your puppy one and just before the desktop loads it goes to the blue screen
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#5
rshaffer61

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Firstly it's a xp copy

Copies rarely work since they will usually be missing files. It will also fail most of the time as you are experiencing.
Did you change the boot sequence in the bios so that the cdrom is the first boot device and the hard drive is second? After changing the boot sequence did you click F10 to Save and Exit? Once that is done you will be prompted to click Y to Verify Save and Exit. System will reboot on it's own then and you should receive a message that says Push any key to boot to cdrom. Are you getting this message?
Can you borrow a XP disk which must be Home Edition from a friend? As long as you have your Reg key then any Home Edition cd will work.

Linux does not use windows but loads to memory so unless your memory is faulty there should be no problems.
I am offering this suggestion as it has proven to help in most cases to help save the data on the drive.
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#6
Jay_jay_01

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I was told that is what the win xp live cd is suppose to do load from the ram I have 3.5 gb of ram which is platinum plated and well should not fail cd rom is first in bios I tried to install the originalhome edition and when I put it in it continues half way through installation and freezes any ideas how I can start the set up again
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#7
rshaffer61

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Since it is failing halfway through the setup this would indicate a memory problem. We need to check it to make sure.
The live cd you reference is probably BartPE or a linux based cd.

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

Edited by rshaffer61, 07 January 2010 - 10:37 AM.

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#8
Jay_jay_01

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Thanks it might take me a couple of days to do this I'll get back asap when I can my coursework is due in soon and that's my priority first and plus I need access to a pc to download this hopefully I be able to post back here by Sunday the latest but thanks for you help so far it's much appreciated
Thank you kind regards
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#9
rshaffer61

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Not a problem, just post back with your results when you are ready and we will resume if needed.
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#10
Jay_jay_01

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i would just like to thank you for your support and help it is really appreciated, honestly thank you , i have now fixed the problem it was a faulty stick of ram i removed each one one by one and turned my computer on until i found the faulty ram, so thank you i really do appreciated such generosity, and i will now be able to do my essay so thank you once again.

:) :) :) :) ;) :) :) :) :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:
THANK YOU SO MUCH TO EVERYONE
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#11
rshaffer61

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I am so glad it worked to identify the faulty module of memory. Now you can work on replacing it later if you want.
If you would like assistance in finding it let us know and we will be happy to assist you with that.
Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :) :)
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