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hardware fault

Started by bodders13 , Jan 06 2010 04:44 AM

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#1
bodders13

Posted 06 January 2010 - 04:44 AM

New Member

Member
1 posts

Hi i was using my pc and then suddenly my dvd and blue ray drives stopped working. HAve tried to update the drivers for them as thought this might be problem but they will not update. Am not sure if it is a driver problem or my chipset and bios need updating. Any updates have to be via net as my drive will not read anything. In the device manager the drives have little yellow exclamation marks by them i do not know what this means. Hopefully someone knows the answer thanks

#2
rshaffer61

Posted 06 January 2010 - 07:37 AM

Moderator

Moderator
34,114 posts

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions